Rock Springs

Category: Psychiatric hospital in Georgetown, Texas

Address: 700 SE Inner Loop, Georgetown, TX 78626, USA

Phone: +15128199400

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

elissa j

Oct 7, 2022

This place is a scam. They try to keep you there as long as you can to make more money off you and they don’t even help you. They think giving you coloring books will cure you of your depression and that’s about all the work they will put in. the doctors there are a joke. Only nice staff member was the girl with the lavender hair hope she’s having a great day.

katherine moore

Sep 14, 2022

Terrible experience. The nurses were abusive, I actually saw them grab people and physically hurt them. Straight jackets and tranquilized if you react. Do not go here. It's not a safe place to recover. They will chase you down for payments for years afterward. The staff is awful, although Tyrone was an Angel. I would never ever send someone I loved here for care here.

Joey McCoy

Aug 22, 2022

These folks care about their patients and I thank them so much for everything.

Tommy Reece

Aug 21, 2022

Absolute horrible place. I went voluntary over a week ago for an assessment for like 45 min and the woman said she would recommend me for treatment. She said someone would get back to me the very next day. No one ever did and its been over a week. I even called, left messages about an answer and ...nothing. I now see that all these negative reviews are true and what happened to me is common. I can only imagine they deal with people when the are involuntary committed by the police, even then the reviews suggest you are treated like a lab rat. Imagine people who are in dire need? I found better help elsewhere.

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Questions & Answers

Can I go here even if I didn't have insurance? Or can I get a case manager to help me?

Cudgy Mercy (gothicgirl532) | Oct 9, 2018
colleen kirby | Oct 9, 2018

You can call them and ask...

What kinds of addiction programs are there?

Rock Springs | Oct 9, 2018
Rock Springs | Oct 9, 2018

We offer inpatient and outpatient treatment programs for those struggling with alcohol, illicit drugs and prescription drugs.

What kinds of mental health treatment programs are there?

Rock Springs | Oct 9, 2018
Rock Springs | Oct 9, 2018

We offer inpatient and outpatient treatment programs for those struggling with depression, anxiety, suicidal thoughts, bipolar disorder, borderline personality disorder, post-traumatic stress disorder, attention deficit hyperactivity disorder and more.

What are the visiting hours?

Rock Springs | Oct 9, 2018
Rock Springs | Oct 9, 2018

Please check out the "Visiting Hours" page on our website.

Do you provide transportation to the facility?

Rock Springs | Oct 9, 2018
Rock Springs | Oct 9, 2018

Please call us for more information.

Is smoking allowed?

Rock Springs | Oct 9, 2018
Rock Springs | Oct 9, 2018

Yes. There are scheduled smoke breaks throughout the day. Patients must provide their own unopened packs of cigarettes.

Great food nice people always willing to help and keep me happy when in anger good place for treatment favorite hospital

Leighton Coffelt | Oct 8, 2021
Corrin | Oct 8, 2021

this is the questions panel

Can we bring iPods?

Zenyedia Jackson | Oct 9, 2019
Tori Gibson | Oct 9, 2019

I believe you're allowed them in outpatient but not in inpatient.

Can you use your cell phone during the treatment process?

Blessed and highly favored | Oct 9, 2018
T & C Kirby | Oct 9, 2018

Not that I know of. But they have phones you can use.

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What services do you provide

Cynthia Garrett | Oct 9, 2018
Rock Springs | Oct 9, 2018

We provide inpatient and outpatient treatment for mental health and addiction. If you have specific questions about services or programs, please give us a call at anytime.

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How much does it cost for treatment?

Elizabeth J. | Oct 9, 2018
Elizabeth Varble | Oct 9, 2018

Its average rate 750/day I believe. But a lot of insurance companies will cover it. And even if not, better to have a bill than keep struggling. Good vibes your way.

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What insurance do you accept?

Rock Springs | Oct 9, 2018
Rock Springs | Oct 9, 2018

We are in-network with most major insurance providers and can often work with other insurers on an out-of-network basis. Please call us to confirm the status of your insurance company and to discuss your payment options.

How do you start the admissions process?

Rock Springs | Oct 9, 2018
Rock Springs | Oct 9, 2018

You can call us anytime to schedule a confidential assessment or you can walk into the hospital.

Can I bring my cell phone?

Rock Springs | Oct 9, 2018
Rock Springs | Oct 9, 2018

You can bring your cell phone with you but it's only able to be used in emergency situations under staff supervision. Your cell phone will kept in a secured locker.

Is there 1:1 therapy available or is it group therapy?

Rock Springs | Oct 9, 2018
Rock Springs | Oct 9, 2018

Treatment programming is delivered in a group setting, and individualized to meet each patient's needs, based on an individualized treatment plan. 1:1 therapeutic interactions also occur to discuss discharge planning, and when group alternative treatments are indicated.

Can patients make/receive phone calls?

Rock Springs | Oct 9, 2018
Rock Springs | Oct 9, 2018

We encourage ongoing communication with loved ones and significant others. We have designated times on the daily schedule for phone calls. Exceptions to the phone schedule can be made for urgent situations. If you are calling to speak to a patient, please make sure you have his/her patient identification number. Without that number, we are unable to confirm/deny whether a particular person is one of our treatment programs.

How much does treatment cost?

Rock Springs | Oct 9, 2018
Rock Springs | Oct 9, 2018

Please call us to speak with one of our financial counselors. They will be able to walk you through your insurance coverage and what other options are available for you.

Is this free to a no in come person

nelda hodges | Oct 9, 2018
Rock Springs | Oct 9, 2018

Please give us a call and we can discuss your options.

What are the visitation hours

Connie Schrynemeeckers | Oct 9, 2018
Rock Springs | Oct 9, 2018

Please check out the "Visiting Hours" page on our website to see the full schedule.

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Can u write a resident

Becca Davis | Oct 9, 2018
T & C Kirby | Oct 9, 2018

I know you can call residents and they can call you as long as they're not in a meeting. I don't see why you can't write them. You might want to call before mailing anything first. Good luck and I hope you're loved one is well soon.

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can we come any time

Adam Khan | Oct 9, 2018
Rock Springs | Oct 9, 2018

You are welcome to call us at to schedule an assessment or you can walk into the facility at any time. You do not need an appointment or a referral.

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