Country Inn & Suites by Radisson, Big Flats (Elmira), NY

Zujey Martinez

My experience was totally great. The room was very clean, the personel was kind and corteous . The lobby was comfy and pool was great. I really passed a pleasant night.

Amy Ross

When we arrived we advised we were told we could pay cash. The young girl was complaining to me why that other employee should not have told me that. She then said she had to call her manager. I heard the whole conversation and heard her say I believe her but I am not sure why the other employee would say that. We then came to our room. It was very old, and the bed was lumpy. We asked for more towels and toilet paper for the room and the same girl sighed as I was bothering her. We got a fair night sleep. We went to get coffee in the morning and it was ice cold I would not recommend this hotel. Sadly there is other hotels on the same exit which looked more modern and they were the same price.

Amy Pearson

I’m giving this hotel 5 stars because I’ve stayed here several times over the last 4-5 years and it has never disappointed me. The staff is friendly. The rooms are clean. Specifically the bathroom is always clean, very important to me. The beds and sheets are clean and comfortable. I never have issues with too much noise or anything disturbing my stay. And the breakfast is always good. I will likely stay here whenever I’m in the area.

Leon Gunn Y Li

Arrived in the inn almost at dawn and a lady was happily waiting for me already. I apologized for being such late because of US custom screening. She happily smiled: “Please don’t. This is why we’re here for.” Since the room we booked was unavailable due to system error, she upgraded us to the King suite for free. Staff were the most friendly I have dealt with. Room certainly had aged but was very clean and has nice pond view. The King Bed was on the firm side and very supportive, ensuring me having a great sleep. Breakfast was simple but appropriate. If those 4-5 star hotels that I stayed in can reach this level of service, I will force myself to give them all 5 stars review. Elmira was a small town. But I would like to come back just because of the staff here. I am sure people in this town are very, very welcoming. Wi-Fi can be vastly improved, however. It was slower than my LTE.