Address: 4853 W Henrietta Rd, Henrietta, NY 14467, USA
Phone: +15854443184
Cherie Donnell
This place was horrible. Dirty mattress and dirty linens peeling paint. Bathroom hasn’t been updated since 60s. Toilet didn’t flush right. Nasty, I got so itchy from something on bed linens I had to sleep in my car. Glad it was only 1 night would not have been able to survive another one. Go elsewhere.
onesty jackson
If I can give it a ZERO I would … rooms smell so bad there a lot of strange things happening around here it feels like I’m staying at the worst motel .. just wanted a weekend to myself but I will be checking out first thing in the morning !!! Hopefully I get my money back !!! The customer service is horrible he seemed to not care about my concerns about the condition of this place.. I have never felt this uncomfortable in my life
Caitlin minor
The air wasn't on in the room so the room was really muggy and stunk. It seemed pretty sketchy but the front desk guy was very nice and friendly
Samantha Pitts
Absolute worst experience I've ever had. Was in town for a concert and knew I wouldn't be spending much time in the room. With that being said I was willing to overlook the cosmetic downfalls of the room because it appeared that the whole building was undergoing renovations. Upon further inspection I was absolutely digusted with the fifth I was in. The lady at the front desk stated to be sorry and offered to make it up but I assured to her I would never be back and that the room wasn't suitable for rats. I am also aware as a smoker that when you opt to get a smoking room that you take your chances. But even with taking that into consideration there is absolutely no reason or excuse for the condition of this room. The pictures speak for themselves. DISGUSTING
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I don't know if all rooms do but the one I had did
They need to tear down & build new. Absolutely disgusting
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