Johnson City Toyota

Category: Toyota dealer

Address: 3124 Bristol Hwy, Johnson City, TN 37601, USA

Phone: +14239008594

Opening hours

Sunday: Closed

Monday: 9AM–8PM

Tuesday: 9AM–8PM

Wednesday: 9AM–8PM

Thursday: 9AM–8PM

Friday: 9AM–8PM

Saturday: 9AM–8PM

Reviews

Apache Kid

Oct 9, 2022

Spoke with Van over the phone on options for a vehicle for business use, he was very cordial and got me into a much nicer vehicle that exceeded the requirements for my position, I appreciate the entire team from the sales point, to financing, to even going over the vehicle and software applications. Looking forward to future purchases

Ed anderson

Oct 8, 2022

Purchased new tundra this morning. I had placed a deposit back in February to get in line for the truck. My salesperson, Ziggy, was great! Kept me updated twice each month until I was able to get the truck I wanted. Purchase process was as painless as it could be thanks to Ziggy and Dominic. Highly recommend this dealership!

Jessica Adams

Oct 8, 2022

I bought a Toyota a couple of years ago and loved the experience. In fact, I had planned on buying only from Toyota in the future. However, dealing with the service department and the managers has been a nightmare. I bought warranty on the SUV..first mistake.. because I was having problems with my driver door. I took the car to the service department get the SUV checked. The service woman said I would have to pay a fee, around 75 dollars, to see if the issue is covered under warranty. When I asked her to look up my warranty, the woman said she would have to ask her manager...she didn't know if they could do that. The manager #1 came over...and instead of pulling up my warranty.. he checked my car door and said he new the problem...so a diagnostic did not have to be done... and he's 99% sure warranty covers the problem. He said he will call on Monday, September 19th, and make sure. He left to go get the paperwork. The woman returned, and advised she was going to take my car back to do a diagnostic..(total opposite of what the manager just said literally one minute before). I told the woman manager 1 said it wasn't' necessary.. She went to get the manager.... A separate manager, I'll call him manager 2, came over..with a condescending tone... and said we can't fix your car unless we know what is wrong with it.. So they took the SUV back... Manager 1 returned and said Where's your car? I told him... and he said I will go get it..no diagnostic is needed...h Manager 2 came back and apologized TOTAL confusion... In the end, manager 1 said he would call me on Monday. I never hear from him again after trying to contact him several times... after several attempts, I tried to call the general manager.. he didn't call me back. So two weeks later I am still having the same problem with my door which is unfortunate. I have done nothing but brag about this place previously. I will never be back.

Rebecka Holder

Oct 5, 2022

This was the most awesome car buying experience ever! From the first phone call to driving my new RAV4 off the lot! Thank you so much for everything!

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Questions & Answers

Do you have a shuttle service?

Search Console | Oct 8, 2021
Johnson City Toyota | Oct 8, 2021

Yes, we do! We want our customers to feel as safe as possible, so our trusted staff runs our shuttles.

What are the Covid safety practices like here?

Anonymous | Oct 8, 2022
Johnson City Toyota | Oct 8, 2021

While COVID-19 (coronavirus) affects our community here and communities across the world, all of us are having to make adjustments in our daily lives. We at Johnson City Toyota want to continue serving our loyal customers here in Johnson City, TN, as well as the Kingsport and Bristol areas. - Visit https://johnsoncitytoyota.com/COVID-19-Crisis-Response to see the steps we've taken.

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Can I get a CARFAX?

Collette Rapp | Oct 8, 2021
Johnson City Toyota | Oct 8, 2021

Yes, we provide a Carfax® report for all of our pre-owned vehicles.

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What is a CARFAX?

Collette Rapp | Oct 8, 2021
Johnson City Toyota | Oct 8, 2021

A Carfax is a full vehicle history report supplied by the Carfax® company. This report will cover anything notable in your car’s history, like a branded title, extensive damage, etc.

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Do you sell pre-owned vehicles?

Johnson City Toyota | Oct 8, 2021
Johnson City Toyota | Oct 8, 2021

We do! We have a vast inventory of certified pre-owned vehicles for sale. If a CPO isn't what you're looking for, we have a vast inventory of used cars, too.

Do you sell used trucks?

Johnson City Toyota | Oct 8, 2021
Johnson City Toyota | Oct 8, 2021

Yes, we have a wide inventory of used trucks for sale. Give us a call and we'll help you out.

Do used vehicles come with a warranty?

Johnson City Toyota | Oct 8, 2021
Johnson City Toyota | Oct 8, 2021

Yes, a majority of our pre-owned vehicles are covered under our complimentary Lifetime Warranty. To learn more about the specifics of our Lifetime Warranty, click the link. https://johnsoncitytoyota.com/Lifetime-Warranty

Should I lease or buy?

Johnson City Toyota | Oct 8, 2021
Johnson City Toyota | Oct 8, 2021

This largely depends on your financial situation and the type of driving you engage in on a day-to-day basis. Some of the most notable advantages of leasing include lower monthly payments, less money upfront, and the freedom to easily upgrade to a newer model of your choice when it becomes available. A few of the main benefits of buying are more advantageous rates on financing, the ability to customize your vehicle, and no mileage limits.

How do I know I’m getting a good deal?

Johnson City Toyota | Oct 8, 2021
Johnson City Toyota | Oct 8, 2021

To ensure that our customers always know they are getting the best possible price on their purchases, we utilize Live Market Pricing. Our Live Market Pricing technology pulls the latest pricing information from hundreds of thousands of used car offers to make sure that the price you pay is not just fair, it’s also as low as possible.

My trasmisson just went out all the way it's a 1999 Jeep I am looking for a cheap used car with no money downs they finance?

blasta 9999 | Oct 8, 2020
James Overdorff | Oct 8, 2020

They are good people to deal with

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What type of oil should I use in 3.5 highlander

Lynn Humphrey | Oct 9, 2019
John Gyurcsik | Oct 9, 2019

That's a good scion xbox have it in my truck

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We bought a 2019 highlander LE from Johnson City Toyota about 3 weeks ago. Do you sell and install luggage racks for this model and what is the price? Thank you

baleigh grace | Oct 9, 2019
Phyllis Dabbs | Oct 9, 2019

They carry accessories; however, prices are set by corporate and installation price is contingent on time and man hours needed.

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Do you have the new corolla hatchback?

Gail Mcdonald | Oct 9, 2018
Phyllis Dabbs | Oct 9, 2018

I'm not aware of their stock; however, you could check their inventory on line. They would assist you in finding your automobile.

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Praise cars 2014

Abdu Mutalab | Oct 9, 2018
Josh Rose | Oct 9, 2018

Johnson City Toyota speaks highly of their vehicles and they do appraise trade-ins as well.

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