Mann Ear Nose & Throat

Category: Otolaryngology clinic

Address: 601 Keisler Dr #200, Cary, NC 27518, USA

Phone: +19198594744

Opening hours

Sunday: Closed

Monday: 8:30AM–5PM

Tuesday: 8:30AM–5PM

Wednesday: 8:30AM–5PM

Thursday: 8:30AM–5PM

Friday: 8:30AM–5PM

Saturday: Closed

Reviews

RW RW

Aug 2, 2022

Dr. Mann is a great ENT however, he was very short with me during this visit. He had a student with him. He talked to her during the entire visit. I found myself having to ask him the question 2x to get an answer. Next time I'll ask before I make an appointment. Did not appreciate the treatment.

Juls G

Jun 24, 2022

My ear is hurting so bad I am crying right now! I have asked them to send my prescriptions to Costco during my visit. They confirmed they will, but they keep sending it to Walmart! I called about 4 - 5 times the office. I was at Costco once to pick up, and also keep calling another 4 - 5 times Costco. They ended up fixing only one of my prescriptions and we are still working on the other RX. Also, earlier that day I have arrived at 8:30 at the office to be seen - after going through weekend with my ear throbbing with pain, I chose to be seen by Dr. Spector. They sent me away to come back later. In my opinion a person in pain should have been given a 5 minutes and a RX to the correct Pharmacy before they are sent away. They were focused in collecting the copay before I was even seen by the doctor. All and all Dr. Spector is fantastic 5 stars and I will be going back to see him, but the office staff…!

Kaesha Bowman

Jun 15, 2022

I had an awful experience with Dr. Mann. He is truly checked out, and I genuinely hope he retires soon. I have MULTIPLE items to share in hopes that it can help someone avoid him and this practice. 1. I was seeing Megan the PA (who I did feel cared), but I saw Dr. Mann for the review of my recommended CT scan. He mispronounced my name, and even after correction, he continued to go out of his way to call me by the wrong name. Very disrespectful. 2. He looked at my deviated septum and told me that I needed to lose weight and eat less acidic foods and that surgery wouldn't be worth it. I got a second opinion, and without even looking at the CT scan, they told me that I have a severely deviated septum AND two other issues, and I was recommended for surgery immediately. They also laughed at Dr. Mann's report and recommendations because of how inconsistent his report was and how wrong his recommendation was. They made it clear my diet/weight had little impact on my issues. Apparently he tells a majority of his patients this same thing if you look at the negative reviews here and on his own review page, so be careful not to waste money. 3. He implied that I couldn't afford the surgery without insurance approval (it's fully covered by my insurance with no approval needed, and I could have afforded it without any insurance anyways). 4. While waiting for over 30 minutes to be seen, an older woman came in late for her appointment. The receptionist was SUPER rude out of no where, and the lady explained that she had to wait an hour and a half the last time she was there, and that it had hurt her back terribly, so she came later. While its unrealistic for the woman to think that, they were the ones who were incredibly unprofessional first, and I was genuinely shocked at the unprompted attitude. 5. His website doesn't work half the time. I sent a request online and they couldn't open the attachments or even email me back (they said they did but it never reached me). 6. I asked for a copy of my CT scan for my second opinion appointment, and they only sent me what Dr. Mann documented. I told them multiple times that I needed the scans themselves. I finally got them after asking in writing, and they were very short in their communications. In conclusion, Mann ENT is a horrendous establishment, and I highly recommend that you go elsewhere. I wasted money and time. I cannot believe they act this way.

Suresh Kota

Jan 15, 2022

Meghan was really excellent; I went in for removing ear wax. It wasn’t hurting at all. I looked at reviews after the fact. In and out very quick: agree. Meghan excellent: agreed. Paperwork: agreed. Check in check out: good comments: agreed. Comments about Dr. Mann: seriously?! I have nothing to say because I didn’t go there to see Dr. Mann; but then seriously?! I haven’t had a bad experience with doctors at all. I know I plan to talk to audiologist at this facility.

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Questions & Answers

I have a crackling sound in my hear for a while now. Would you suggest I make a visit? What insurance do you take?

Tawanna Jackson | Apr 29, 2018
Kevin Jackson | Apr 30, 2018

I would schedule an appointment because ear pain and discomfort can actually be something else. I had issues with sinuses which made my ears hurt. Ears were fine so when you go have your ears checked and other docs said you are fine they arent infected it can get frustrating.

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