Atrium Health NorthEast Laboratory Services Cabarrus

Jerry and Connie Drye

Went on my Atrium to check my blood work labs and I find test results for Dr. January, 2023 appointment. Called my Doctor's office and questioned where were my orders and was told my orders were in. I drove to the lab because THEY HAVE NO PHONE THAT WILL ANSWER CALLS. Nice receptionist in office told me there was no orders and offered to make me apt for the next day. I told her the paper I filled out had my Doctor's name and the girl that drew my blood should have noticed she was not doing the orders for the WRONG DOCTOR. YOU need to know what your Doctor has requested and make sure the lab is correct. I have used this lab for years and never had a problem until today. Overworked and understaffed. Changed rating...went back the next day and labs were drawn correctly; Jennifer was very attentive and I did not have to wait long. Never felt her draw blood.

Tracie Derbyshire

Called to see if my dad had a scheduled appt there and the receptionist was very rude! She said I needed to call my dr and ask them. I said just tell me if you have him listed and I gave his name and birthdate and then she said what dr and because I pronounced his name wrong she said no and I said he’s a lung specialist and then she said yes but you didn’t say his name right and hung up on me! How rude and unprofessional and she needs to be taught manners especially when working with the public!

Pat Lendemer

Terrible. MyAtriumHealth says you can make appt. for lab. Not true. Had appt. and was told they don't take them. Couldn't find my orders on computer. Two other doctor offices I called said my orders were there! Rude lab techs. Never got my blood drawn!

Juanita Wilson Fitts

I have gone here over the past four or five years. Sometimes a wait and sometimes in and out. Their load seems to have increased this past year but they are always professional and seem to enjoy their work. My suggestion - take something to read and pass time.