Thriveworks Counseling & Psychiatry Columbia

Ashley Bryan

I wish I could give a zero star review. This company are complete liars. I would never ever ever trust a LIAR to give me solid therapy advice. Complete fraudulent company. I signed up for the service, read reviews about the company being fraud and not stopping payments even after it’s requested. EVEN THOUGH THEY CLAIM YOU CAN CANCEL AT ANY TIME. I requested to cancel only an hour after signing up. I have never used this service. 3 customer service reps all assured me they cancelled my service and assured I would not be charged. Every time I called back to make sure the other rep was being honest, the new rep would act surprised and say they didn’t see in their system where I requested to cancel. The third rep PROMISED me it was cancelled and I wouldn’t be charged. Of course, today, I get 4 emails from thriveworks saying they have charged me. And keep in mind, I have never used their service. Awesome. I guess I will submit a fraud claim with my bank and waste more of my time. This is a terrible way to run a business. Shame on you thriveworks.

Derrick Dingle

I had the opportunity of working with Ms. Christina for the last few months. Being new to the job Christina was welcoming, always there to lend a helping hand, and always giving out advice to make me a better therapist. Christina went as far as allowing me to shadow her on numerous occasions, to show me how it’s done. Christina was always happy, smiling, and helpful not only with her co-workers but her clients loved her as well. Christina shows a lot of compassion, and really take pride in the counseling profession.

Rebecca Thorn

This is not my therapist!!!!!!! This is a complete bait and switch. Ive been going to see my therapist for years at Millwood and now someone from an answering services is trying a hard sell for me to go someone else in Columbia. I thought they moved and went hoping to see my previous therapist? I never knew this was a franchise like Chik-f-la or McDonalds (at least they give you some nuggets and smile). Look Thriveworks, I am not following flashy signs and silly promises. I would like to talk to the therapist not a company. Stop the hard sell people. Who are you all? I see these franchise shops popping up everywhere and its scary. What happened to actual care and treatment? This looks like a McDonalds version of Mental health. Boutique??? When did Mental health become a store front that sells a product called Therapy???? Seriously people, fellow students, professional, and normal folk be warned. You will walk in to this place and there is absolutely no one to help. Expect to see bright colors, plastic chairs, and clip boards, but nothing else. Its hard enough to walk in and ask for help, but this was shocking. I am not just a consumer. Thriveworks I am a person! You seemed more interested in collecting my financial information than anything else. There was absolutely no "thank you", "excuse me", or even "how are you?". I think Im going to look for my previous therapist and where she went. At least they had people to care and it was an actual clinic. This is DOWNRIGHT scary and cold. Thriveworks all I can say is rethink this. Im sure someone is getting rich but this idea that we are just consumers and not people is upsetting. Good luck to those looking for help here, but I think I keep searching.

Adelia Konen

Ryan is an amazing therapist and has truly been helping me change my outlook on life and changing bad behaviors into good ones. One of the best therapist groups I've ever been too. Truly thankful and looking forward to continuing this journey into positive mental health