Shoe Dept. Encore

Category: Shoe store

Address: 58 Crossroads Mall, Mt Hope, WV 25880, USA

Phone: +13042523473

Opening hours

Sunday: 12–6PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

David Underwood

Apr 16, 2022

Great prices and clean store. Employees were great and helpful.

staci walker

Apr 2, 2022

Nice store great selection of shoes and the people that work there are friendly

Nathan Shrewsbury

Dec 30, 2021

I've always shopped here for year's. But 5 day's ago I returned a pair of shoes and still haven't seen a return on my bank account. Y'all didn't take a week to take my money. Your banking system sucks probably done shopping here

Randy

Jul 29, 2021

Great place to buy shoes. I got some sketchers to try out. Nice and comfortable.

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Questions & Answers

Where is my refund?

Shoe Dept. Encore | Sep 8, 2022
Shoe Dept. Encore | Sep 8, 2022

We ask that you please allow 5-7 business days for the funds to be transferred between banks, this does not include weekends or federal holidays.

How long does a customer have to pick up BOPIS (Buy Online, Pick Up In Store) orders?

Shoe Dept. Encore | Sep 8, 2022
Shoe Dept. Encore | Sep 8, 2022

We ask that you pick up your order within 3 days. Make sure to keep an eye on your email confirmation and pickup confirmation, as it will have an exact date and the address of the pick-up location.

I paid for expedited shipping and it didn't arrive when it was supposed to, why?

Shoe Dept. Encore | Sep 8, 2022
Shoe Dept. Encore | Sep 8, 2022

Next day shipping does not necessarily mean it will arrive the next day. This is due to many factors such as time of order placement, holidays, delays in shipping, etc. If an order is placed after 12:30 p.m. ET on Monday, Tuesday, Wednesday, Thursday, or Friday (except for holidays), it will be processed on the next business day. If a holiday falls on a weekend, then the Friday before and the Monday after should be considered as a holiday for purposes of processing an order. Orders placed on Saturday or Sunday will not be processed until the next business day. SHOE SHOW, INC. is not responsible for late orders due to schedules set by the delivery company. Deliveries cannot be made on weekends or holidays (and weekends should not be included in transit-time calculations). We do not ship shoes outside of the U.S. Gift cards will be shipped separately.

do you sell ugg boots

Valerie Brooks | Jan 11, 2022
Shawn Walker | Jan 11, 2022

Last time I was there they have some similar they're called bearpaw I believe

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