Shoe Dept.

Category: Shoe store

Address: 2345 E Andrew Johnson Hwy Ste 29, Greeneville, TN 37745, USA

Phone: +14236363663

Opening hours

Sunday: 12–6PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Charlene Tipton

Sep 20, 2022

Had the shoes we wanted in stock in all sizes. Nice helpful people working there. Places to sit to try shoes on.. Nice store. I'll be back

Mindy Porter

Aug 28, 2022

It okay selection isn't as big as the mall or other shoe dept. There wasn't any sales person to help under stand why it says you get $5 off backpacks we bought said backpack then didn't get discount... One sales person there so we just left. Isn't the first time not getting a sales price at this shoe dept will start going to Johnson City.

Jamie Moody

Aug 28, 2022

Don't carry any Nikes.

Richard Gluck

Aug 24, 2022

Fantastic customer service!

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Questions & Answers

Can I do free ship-to-store?

Shoe Dept. | Sep 8, 2022
Mindy Porter | Sep 8, 2022

Yes

Where is my refund?

Shoe Dept. | Sep 8, 2022
Shoe Dept. | Sep 8, 2022

We ask that you please allow 5-7 business days for the funds to be transferred between banks, this does not include weekends or federal holidays.

I lost my receipt and need to return shoes, what are my options?

Shoe Dept. | Sep 8, 2022
Mindy Porter | Sep 8, 2022

Best bet is to call the store

How long does a customer have to pick up BOPIS (Buy Online, Pick Up In Store) orders?

Shoe Dept. | Sep 8, 2022
Shoe Dept. | Sep 8, 2022

We ask that you pick up your order within 3 days. Make sure to keep an eye on your email confirmation and pickup confirmation, as it will have an exact date and the address of the pick-up location.

I paid for expedited shipping and it didn't arrive when it was supposed to, why?

Shoe Dept. | Sep 8, 2022
Shoe Dept. | Sep 8, 2022

Next day shipping does not necessarily mean it will arrive the next day. This is due to many factors such as time of order placement, holidays, delays in shipping, etc. If an order is placed after 12:30 p.m. ET on Monday, Tuesday, Wednesday, Thursday, or Friday (except for holidays), it will be processed on the next business day. If a holiday falls on a weekend, then the Friday before and the Monday after should be considered as a holiday for purposes of processing an order. Orders placed on Saturday or Sunday will not be processed until the next business day. SHOE SHOW, INC. is not responsible for late orders due to schedules set by the delivery company. Deliveries cannot be made on weekends or holidays (and weekends should not be included in transit-time calculations). We do not ship shoes outside of the U.S. Gift cards will be shipped separately.

Can an item purchased online be returned to either a SHOE SHOW MEGA or SHOE DEPT./SHOE DEPT. ENCORE location?

Shoe Dept. | Sep 8, 2022
Mindy Porter | Sep 8, 2022

Special orders can not be returned

Does shoe dept in Greenville TN have steel toe shoes

Wanda Roberts | Oct 8, 2021
Fleda Phillips | Oct 8, 2021

Yes they do

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Do they have orange converse at this store

Bradley Foshie | Oct 8, 2021
John “The Dragon” Roth | Oct 8, 2021

I'm not positive, but if any of their stores have the color and size they will get it.

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