Address: 11230 Ballantyne Trace Ct, Charlotte, NC 28277, USA
Phone: +17045447220
Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Mary H
If I could give them a 10, I would. My mom is 98 and we struggled at the beginning of the pandemic to find a place for her. We tried another place where she was miserable. So we tried again with Legacy Heights. She came in with a lot of care needs. At this point her health and her attitude have improved so much that she needs very little care. She does the exercise classes and that has really brought her back to health. She loves the food and the staff and is making friends. The staff is so responsive and kind to her. Is it perfect? No. But when something doesn’t work, we ask for help and they address it. So different than the other facility she tried. It’s a beautiful facility, freshly painted and carpeted. It doesn’t smell or feel institutional. It has a homey feel with lovely, updated decor. She plays bingo, goes to the theater, church service, happy hour, trivia, flower arranging, painting class, and so much more. Sometimes she’s the only one that shows up and they still indulge her. We had a family dinner there this past Sunday in a private dining area with a courtyard which was so pleasant for those of us from out of town. And while we were there, we had 6 different staff members come in to check on us and introduce themselves to the out of towners. I’m so impressed with the care and it continues to improve since the new administration has mobilized. I wish I could post her before and after photos. The pics are her room before the remodel. We marvel at how much better her quality of life is and she came from a lovely home with private duty nursing. Legacy Heights has been a Godsend.
Amy Everett
I am a senior placement specialist. I recently had the pleasure of working with Bethany, the Sales Director, and Camille, the Executive Director at Legacy Heights in Ballantyne. They went above and beyond to make sure my client got exactly what they wanted for thier mother. The Memory Care community is a very hidden gem in fhe Ballantyne area. Very clean, fresh and quaint. They refer to the end of the hallways as "neighborhoods" - there is absolutely no other words that would describe the feeling you get when you walk into the Memory care. You very much get a neighbor feeling!!!
Bethany Houde
Legacy Heights is such a great community! Their activities programs and food are top notch. The staff are very welcoming and friendly. I also love how the community looks like an actual house, which makes it truly feel like a home!
Cody Webb
Lovely place and staff.
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We know this is a big change! It is a concern we often hear from seniors and their families. The good news is that there will be staff and fellow residents around who will be happy to help you learn your way around the community. Before long you will find yourself feeling right at home! We hope this information helps you or the senior you love feel more positive about the changes ahead. If you have a question we didn’t answer or if you would like to schedule an in-person visit, please call the Five Star Senior Living nearest you. Our staff will be happy to arrange a time that is convenient for you to join us for lunch and a personal tour!
Good question! Embarking on a new chapter in life doesn’t mean old friends have to be left behind. Assisted living communities offer a wide range of programs and events residents can invite guests to participate in. And they also offer transportation services so your dad can attend events in and around town with his old buddies. Fortunately, there are other ways your father can stay in touch. Social media channels like Facebook or a video chat service such as Skype are two easy avenues for staying connected.
This sometimes happen when it actually comes time to make the move. Your mom is probably anxious and a little uncertain. A late life transition like this isn’t easy to make. What might help is to get her involved in some of the events and activities at the new community now, instead of waiting until she actually moves in. Talk with the staff to see about helping her find a buddy with similar interests and hobbies that she can bond with during her visits. Becoming more familiar with the community and with a few fellow residents can help make the move feel a little less intimidating.
We hear this concern from seniors often. Sorting through and packing up a lifetime of memories and belongings can be overwhelming. One resource we like to share with families is a group of professionals called Senior Move Managers. They are experts at handling all of the details of a later life move. You can find one near your home by visiting the National Association of Senior Move Managers or Certified Relocation & Transition Specialist.
Don't know what that is?
Alina we are regulated by the state.
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