Richmond County DFCS

Category: State government office

Address: 520 Fenwick St, Augusta, GA 30901, USA

Phone: +17067213000

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Miranda Fleniken

Oct 6, 2022

Case workers and their bosses who you're supposed to call when the case worker doesn't return call in 2 business days are lazy! They never answer phones, they leave their voicemail box full so they don't have to call you back because you can't leave a message. Took two weeks to get my mom an interview. Case worker would call let phone ring one time then hang up. Took two weeks after documents were uploaded for anything to be viewed or processed and that only happened when we texted multiple times and sent screen shots showing documents were uploaded two whole weeks ago. Good thing I help feed her or she'd be dead by now!

Deatra Argoe

Oct 5, 2022

No one ever answers the phone. And when I call my case worker her voice mail is always full and I can't leave a message ( it's been like that for over a week) The automated service is the most inconvenient, aggravating and useless "service" you can't get any real help or answers from it, unless it's something simple and they have a pre recorded option for it. To me the automated line is a way for case workers to avoid actually doing there job.

Aaron Buff

Aug 29, 2022

People that don't want to answer phone or work. Something really needs to be done. People are losing their stamps and benefits!

Amy Underwood

Aug 24, 2022

Noone answers the phone. You can't ever get ahold of any case worker's at all to discuss anything.

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Questions & Answers

Why is it so hard to get in touch with case manager or anybody

Shanece Mayes | Oct 8, 2017
Brianna Miracle | Oct 8, 2018

Same

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This place sucks!

Denise Jatia | Oct 8, 2017
Dionnie Avery | Oct 8, 2017

Do anyone know the fax # to send information for a change income?

Why is it so hard to get in touch with somebody

Brandon Williams | Oct 8, 2018
Jared Perry | Oct 8, 2018

Tell them there is money in it for them and they will get in touch with you pretty quickly. That's all they care about.

I have a new phone number . Do you need it?

David Folsom | Oct 8, 2018
Angela Hodges | Oct 8, 2018

Yes

The same question everyone here is asking. Why is it hard to get in touch with case worker or there supervisor's?

Angel M. “Tasmanian devil” Rivas C | Oct 8, 2018
lacorya Newsome | Oct 8, 2018

They are short handed with large cases. They need more people.

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I need talk to my case worker 😕

Roll Out walter | Oct 8, 2017
Carole Lyons | Oct 8, 2018

Good luck, they don't return calls ever

Is the food stamp office still in the old school out off of highway 25

Kimberly Bodie | Sep 23, 2022
Rick Acree | Sep 23, 2022

Their current address is 3310 Old Louisville Road. I believe that is an old school. Renovations to their old Fenwick Street location are nearly complete. They should be back there early next year.

where are they? Are they still at Bungalow Rd school?

Sally Confer | Oct 8, 2018
Average Smokin Joe | Oct 8, 2018

Yes they are

Who do you call if you notice a child who may be in a serious situation if defacs is closed???

Teri Prasaguet | Oct 8, 2018
Aaron Kemp | Oct 8, 2018

Call your local police department and explain. They (DFCS) are currently working out of the old Augusta Tech campus while repairs are being made from a fire in their building.

Is it possible to get help with Rent, etc when you are DISABLED with MS and 72 yrs old?? My Disability Checks only increased $5 and it just IS NOT ENOUGH!!!

Barbara Kimsey | Oct 8, 2018
Does Itmatter | Oct 8, 2018

We are the richest country in the world and no one will be helping. This is how America is now.

Put these people on blast! Tell your Congressman, tell your local and national television stations. Let everybody on FACEBOOK see how sorry they are!

Cyn Hampton | Oct 8, 2018
Laura Ivey | Oct 8, 2018

Or you could just be the change you wanna see in America. Not foreign countries. .. I mean isn't this Y America is in ruins?!?!?

Where do you suppose to go if Fenwick is closed? Nobody ever answers the phone.

Bernadette Bridges | Oct 8, 2018
Ashley C | Oct 8, 2018

Unless they moved buildings again. They are at the old Bungalow Rd Elementary 2216 Bungalow Rd. Augusta, GA 30906.

Why haven't I received a phone call from my case worker yet. I have been call since Wednesday of last week?

Meeka T | Oct 8, 2018
Natesha | Oct 8, 2018

They did the same to me then 3 months later mailed me a letter saying I've been denied because I never showed up to my appointment even tho they never told me I had one

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Why is people who suppose to get benefits today not receiving them?

Ellis Sparks | Oct 8, 2018
Patricia Earls | Oct 8, 2018

I was told their behind on their cases

Is the discs office on Fenwick st back opened

Theodore Acree | Oct 8, 2017
Parth Patel | Oct 8, 2017

Not yet, they are closed untill Sep. 13, 2017.

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How do I change my address to ensure my card comes to the right place

Brandi Clements | Oct 8, 2017
renee f | Oct 8, 2017

Food stamps? If so you have to call the number on the card and update it.

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