Enterprise Rent-A-Car

Category: Car rental agency in Roanoke, Virginia

Address: 1603 Williamson Rd NE, Roanoke, VA 24012, USA

Phone: +15403438000

Opening hours

Sunday: 12–4PM

Monday: 8AM–6PM

Tuesday: 8AM–6PM

Wednesday: 8AM–6PM

Thursday: 8AM–6PM

Friday: 8AM–6PM

Saturday: 9AM–1PM

Reviews

Jaime Seamans

Sep 28, 2022

Rental place was great! But I do wish people would stop smoking in rentals. Some health conditions make cigarette smoke dangerous.

Chris Rucker

Sep 6, 2022

Well, I'll let you know more tomorrow. Today I spent 6.5 hours trying to fulfill all of the company requirements just to rent a vehicle. Now that I think we can meet their requirements we're goin back again tomorrow in order to try once or twice more. Keeping my fingers crossed. Great bunch of guys though. Very helpful and most courteous.

Baylee Woods

Sep 2, 2022

I went to William rd location as I was in need of a rental while fighting my court case to get my car fixed. Experience started great was in a rental from July til till today sept 1. Never had an issue out of my card declining until 8/31 and continued into today…after thinking they fixed the issue yesterday. Found out they took extra money out my card on top of what I had already put into it which was over $2000 called my bank over the issue which told me my payments with them went through. A man named hunter helped me and was very rude and not very customer friendly nor respectful. When explaining that I had bank statements and had confirmation from my bank that all transactions had been approved he Rudy told me that he / the company couldn’t except bank statements or anything from the bank showing the transactions that they go by and would only go by their system itself. Not only did they take money from my account other then the amount for the daily rental but also took all declined payments from my deposit even tho my payment on my card went through and refused to compensate. Followed by telling me that it would be an extra $300 to get a new contract started….Won’t be back.

Crystal Clark

Aug 31, 2022

I made reservations at the location on Franklin Rd. And that wasn’t the best experience, so I went to the one on Williamson Rd and it was quick and simple. I was In a car within 15minutes and process complete. The staff is amazing and very friendly. Drop off was easy as 123, I will ONLY use this location moving forward.

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Questions & Answers

Do you have suv's or 15 passenger van?

steven dejesus | Oct 8, 2018
steven dejesus | Oct 8, 2018

Cool i need one.

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Do they accept chime credit builder card or debit? I don't have chime but a friend needing a car rental does.

Amayah Reyn | Aug 8, 2022
Kenny Muse | Aug 8, 2022

No.but debit

Do they accept chime credit builder card I think you call it or their debit card for payment? I don't have chime but a friend of mine does.

Amayah Reyn | Aug 8, 2022
Sheila Carrier | Aug 8, 2022

Know

Do you bring the car to me and pick up when done

Robert Saddlemire | Jun 9, 2022
Paul Yeaton | Jun 9, 2022

That's what they advertise

Does this location have a late night dropbox for late returns?

Daniel Terry | Oct 8, 2019
Melisha Alsup | Oct 8, 2019

Yes

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If u don’t have full insurance does that mean you pay an extra 100

Tara Washington | Oct 8, 2018
Corky Killingsworth | Oct 8, 2018

No you dont have to get it. It just means should anything happen you are totally responsible.

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