Address: 1603 Williamson Rd NE, Roanoke, VA 24012, USA
Phone: +15403438000
Sunday: 12–4PM
Monday: 8AM–6PM
Tuesday: 8AM–6PM
Wednesday: 8AM–6PM
Thursday: 8AM–6PM
Friday: 8AM–6PM
Saturday: 9AM–1PM
Jaime Seamans
Rental place was great! But I do wish people would stop smoking in rentals. Some health conditions make cigarette smoke dangerous.
Chris Rucker
Well, I'll let you know more tomorrow. Today I spent 6.5 hours trying to fulfill all of the company requirements just to rent a vehicle. Now that I think we can meet their requirements we're goin back again tomorrow in order to try once or twice more. Keeping my fingers crossed. Great bunch of guys though. Very helpful and most courteous.
Baylee Woods
I went to William rd location as I was in need of a rental while fighting my court case to get my car fixed. Experience started great was in a rental from July til till today sept 1. Never had an issue out of my card declining until 8/31 and continued into today…after thinking they fixed the issue yesterday. Found out they took extra money out my card on top of what I had already put into it which was over $2000 called my bank over the issue which told me my payments with them went through. A man named hunter helped me and was very rude and not very customer friendly nor respectful. When explaining that I had bank statements and had confirmation from my bank that all transactions had been approved he Rudy told me that he / the company couldn’t except bank statements or anything from the bank showing the transactions that they go by and would only go by their system itself. Not only did they take money from my account other then the amount for the daily rental but also took all declined payments from my deposit even tho my payment on my card went through and refused to compensate. Followed by telling me that it would be an extra $300 to get a new contract started….Won’t be back.
Crystal Clark
I made reservations at the location on Franklin Rd. And that wasn’t the best experience, so I went to the one on Williamson Rd and it was quick and simple. I was In a car within 15minutes and process complete. The staff is amazing and very friendly. Drop off was easy as 123, I will ONLY use this location moving forward.
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No.but debit
Know
That's what they advertise
No you dont have to get it. It just means should anything happen you are totally responsible.
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