Best Plumbing Tile & Stone

Susan Lewis

We are working on upgrading our 5 bathrooms and our contractor recommended “ Best plumbing “ to purchase our products. I went on a Saturday, without realizing how busy it would be (packed with people), We regretted not making an appointment. The store manager Angela was very pleasant and told us we will get helped as soon as a sales associate is available. We were assigned to work with Jenny Jiang. She walked us through the showroom (beautifully Designed) and helped us to start planning our project, explained how to budget the project. she informed us on all the important details that we normally don’t think about. We are so thankful Jenny jiang was able to work with us on such short notice for a larger project and made an appointment for the next meeting with Jenny.

Vicky Wu

Post-sale service is very poor and no one ever picks up the phone. Frustrating and our project got delayed.

Ken Lee

Vital information left out of order and it ruined our build costing more money. Be very careful. Just want a quick sale.

Arthur Glauberman

A few years ago, I wrote a review about Best Plumbing Tile & Stone during the early days of the pandemic. At the time, my wife and I were impressed by the fact that we needed an appointment to visit their showroom to help provide their customers with the safest shopping experiences possible. I’m happy to say that thankfully, Best Plumbing Tile & Stone is now open to the public. However, they are still advising that customers should use their website and make reservations, to insure the best possible service. My wife and I recently made an appointment using Best’s website. The following day we received a call from a representative of the store letting us know that we’d be working with Jenny Jiang for our 1:00 appointment. We were impressed with Jenny’s expertise and found her to be incredibly skilled . Once we showed her our floor plans and explained what we were looking for, she provided us with such exemplary assistance, that our contractor wanted to thank her for her invaluable guidance. After spending a great deal of time looking at faucets and other plumbing fixtures from many manufacturers, we were confident that we had chosen wisely ! Their showroom has such a wonderful selection of everything you could ever dream of adding to your home. I fell in love with the Kohler toilets whose seats automatically open up when you enter the bathroom. Very cool! They also have the most extensive kitchen and bathroom faucets I’ve ever seen in one place. And their prices are unbelievably competitive! I’ll never shop anywhere else!