Horrible retirement system. Poorly run, takes over 5 months after you retire or resign to get access to your retirement funds. Dealing with them is like pulling teeth.
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Questions & Answers
Why is no one able to answer the phone at PSERS? I called many times and I get a recording says no one is there to answer the phone.
Linda Benner | Oct 7, 2021
Your Imperial Majesty (Dolores Smith) | Mar 11, 2022
I found the regional office and got through
Can a person freeze their retirement without penalty?
Caron Turner | May 10, 2022
Wanda P | May 10, 2022
Call them. They r very helpful
I will be eligible to retire in 2024. I don't turn 62 until September 11 and at that time I will have 25 years. If I retire at the end of the school will that affect my monthly payment?
Mary Sanson | Mar 11, 2022
John P. Tucker | Mar 11, 2022
Yes. If you quit your job before your 62nd birthday, you will retire early, thus a reducing factor gets applied to your lifetime monthly benefit, AND you will miss up to $100 a month tax free Premium Assistance payments towards your health insurance.
Is there a way to get assistance for first time home buyers through PSERS?
Elaine Ransom-Goodman | Feb 9, 2022
Michael Siegel | Feb 9, 2022
No. PSERS is the Public School Employees' Retirement System
All the information on Medicare Advantage Plans is confusing. Since Medicare is part of the PSERS package (at least I think it is) should we be looking for a plan to get coverage free glasses, hearing aids, etc. If we're not eligible, why not?
Robert R. Cooper | Dec 11, 2021
Rodney N. Brooks | Dec 11, 2021
That is a question for the Healthcare Options Program. The phone number should be on the website.
On the retirement application it asks for bank phone number and address. Is that the local branch where I want to have direct deposit, or is that the corporate number and address?
Bob&Sue Ackerley | Oct 7, 2021
Tracey Bradshan | Oct 7, 2021
Yes where you want your DIRECT DEPOSIT
I am a retired PA. teacher (1999) and usually always receive my monthly pension check by mail at the end of the month. As of today March 6th I still have not received my check. Who do I call and how do I get this resolved.
Craig Rider | Oct 7, 2021
Leola Mobley | Oct 7, 2021
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I have not recieved my monthly check for March. I have been calling everyday. The recording says ,go on line to www,psers.pa,gov. i have done that. please check to see if it was ever sent out. Thank you in advance.
Hello my question is how can I get federal taxes taken out I have been retire since 2019
Naomi M Skipworth | Oct 7, 2021
11longstreet | Oct 7, 2021
You need to complete a W-4P form. That form can be found on the public website at psers.pa.gov.
Can I take a loan out?
Cindy Hanna | Oct 7, 2021
PSERS | Oct 7, 2021
The Retirement Code, the law which governs PSERS, does not allow for loans to be available from retirement accounts with PSERS.
how do I change my direct deposit info?
Luann Letoski | Oct 7, 2020
PSERS | Oct 7, 2020
Contact PSERS by phone or email for assistance. The contact information is on the website at www.psers.pa.gov
How do I change the percent of taxes deducted from my benefits?
Ruth Oneill | Oct 7, 2020
RJ Conserv | Oct 7, 2020
I work maintenance. Not for PSERS. Call PSERS please.
Can I get my money out and still work
Joanne Menefee | Oct 7, 2020
Eli Rodriguez | Oct 7, 2020
This is not the correct place to inquire on that subject, this is for map related questions.
Does psers have a insurance plan?
Barbara Sharkey | Oct 7, 2020
PSERS | Oct 7, 2020
Yes it does but you should contact PSERS directly for information.
You can call 1.888.773.7748 or email using the online contact form at:
https://psersapps.pa.gov/FeedBack/FeedBack.aspx
Can an employee who was let go from one institution, get a position with another and buy back years of service?
Trish Eshenauer | Oct 7, 2020
PSERS | Oct 7, 2020
Yes but you should contact PSERS directly for more information.
You can call PSERS at 1.888.773.7748.
I have been unable to find my Payment Preview. My husband (Charles) had no trouble. Where is mine located?
Norma G. Orner
Norma Orner | Oct 7, 2020
PSERS | Oct 7, 2020
Not certain what a Payment Preview is. You can call PSERS at 1.888.773.7748 for assistance.
how do notify you of change of address?
Sam Guthrie | Oct 7, 2020
Jason Davis | Oct 7, 2020
Sign up on the mss system and fill out a change of address form. Or call psers to find out what to do.
change of address forms?
Sam Guthrie | Oct 7, 2020
Eli Rodriguez | Oct 7, 2020
This is not the place to ask these types of questions, check PSERS website for Forms.
my account is locked what should I do?
Rochelle Doblin
Impossible to answer. Your retirement benefit requires 3 pieces of information to calculate.
1. Your ret application.
2. Termination date from employer
3. Final work reports from employer
Once all received, typically takes 4-6 to be processed.
Have the 1099-R forms been sent out yet? If so, we have not received ours.
Jim Warnock | Oct 8, 2019
Steven Smith | Oct 8, 2019
Yes they have been sent out. If your address is invalidated in our system it will not be sent. I would call in to our office to verify that your address is updated. I hope this helps.
My father worked for Exeter school district. When he passed away I didn't receive benefits. His girlfriend got everything. Is it to late to open a claim. Its been 5 years
ICIE TARANGO | Oct 8, 2019
PSERS | Oct 8, 2019
You should contact PSERS directly with your question at 1-888-773-7748.
How do I change my bank for direct deposit of my monthly check
Dianne Smith | Oct 8, 2018
Dan Fiscus | Oct 8, 2018
Google Maps is not the correct forum for that question. Please contact PSERS directly with your inquiry
Can the designated guardian also sign as a witness on retirement application?
Stephen Hilton | Oct 8, 2018
Dan Fiscus | Oct 8, 2018
Google Maps is not the correct forum for thay question; I would advise you to contact them directly for an answer.
I need to get my money out from PSERS need address been waiting forver for help and hour address PO BOX 125 Harrisburg, pa 17108-0125 ADDRESS WAS SENR BACK!!!!!!!!!!!
Eddie Sieradzki | Oct 8, 2018
Kenneth Presler | Oct 8, 2018
You should call the members helpline and talk to an agent. They can help you.
What is my monthly pension amount for 2018?
Judith Dissinger | Oct 8, 2018
Robert Esch | Oct 8, 2018
Why was my pension amount increased by about $65 ?