CVS

Category: Drug store

Address: 5026 W U.S. 52, New Palestine, IN 46163, USA

Phone: +13178614838

Opening hours

Sunday: 8AM–10PM

Monday: 8AM–10PM

Tuesday: 8AM–10PM

Wednesday: 8AM–10PM

Thursday: 8AM–10PM

Friday: 8AM–11PM

Saturday: 8AM–11PM

Reviews

Deborah Ryan

Jul 27, 2022

They called incessantly for me to pick up a prescription that then they said didn’t exist. They also tried their very best to correct the hot mess while I was there. The staff is polite and tries. However they do announce your prescription in front of everyone standing there, so that’s a little weird. Not very private! Still, I’m grateful for their efforts to help. Only three stars due to the delays, mistakes and announcements.

Kylee Johnston

Jul 23, 2021

If I could give zero stars I would. The minute clinic staff were however kind so the 1 star is for them. All other employees were beyond rude and were talking bad about other customers in the store!! Not sure where they get their sense of entitlement from, but I cannot fathom why CVS would want their name tarnished by such inconsiderate, ill-mannered, discourteous staff. They all need let go and they just need to start fresh or based on other reviews this location just needs shut down. The employees would rather stand around and disrespect the people who are keeping such a poorly run store open than do the job they're being paid for. Pathetic. That was my 1st and certainly my last time visiting this location.

David Kordes

May 7, 2021

Set an appt for a Covid vax, that I'm already skeptical about btw, on CVS's web page for 1pm, only to be told that they're at lunch when I get there & I'll have to reschedule online for another day & time. What? You walked outside to tell me that you're at lunch, but couldn't just bring the shot with you & do it real fast? This kind of rude ignorance is exactly why I won't transfer my prescriptions to CVS.

Victoria Coulombe

Nov 23, 2020

Most generally the pharmacy staff is rude. I feel like Im a inconvenience when I go to get my prescriptions or even call with questions about my prescriptions. I take Klonopin ( a narcotic) for anxiety. I've taken this medication for years. My 11yr old also takes a narcotic for her ADHD. She has been on that medication for over a year now. I get completely different reactions from them according to what kind of medication I am picking up. If it's just an antibiotic or something they treat you just like the next person but when it's a narcotic they are more rude. Seems more often than not they have to order the medication when it's due to be refilled so it may take almost a week to get the medication. This time her doctor called the refill in Wednesday I called and spoke with a guy that said it had been ordered and would be there Monday or Tuesday. So Monday morning I called to find out the progress on her prescription and I had the pleasure of speaking with the same guy as before. However he seemed agitated and said he had just spoken with me the day before and told me when it would be in. I hadn't called and said as much because I really didn't appreciate the manner in which he was speaking to me almost as though I had blowing him up asking about the refill. Just snappy and rude. The only darn reason I even bothered sending it there is this CVS is so close to home. But truth be known I'm better off driving to Greenfield or Indianapolis because they do not treat me differently because of the medication and they don't make accusations and assumptions at least not verbally to the customers.

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Questions & Answers

Do you have a clinic

Roy Smith | Apr 25, 2019
Cjo4mit69 Connie | Apr 26, 2019

Yes

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