Liberty Bank

JA Image

READ THIS!!! HORRIBLE CUSTOMER SERVICE!!!! I wouldn’t give this bank one star. They hit me with $100 of overdraft fees from $90 worth of payments!!! Even with Covid and being sick all of last month there was no way they could overturn the overdraft fees for me. I told them I’m very busy and don’t have time to waste on things like this. They simply kept offering other services to me but I just want my money back!!! On top of this their ATM’s are as old as dirt and probably run off coal!!! I just ordered a card from Varo which doesn’t make you pay overdraft fees and I’m about to close my account here. I was planning on applying for a loan and opening a savings account with them today but they couldn’t help me with this one thing. That goes to show you their level of customer service! I would suggest to try anything else before opening an account here!

Adam T

I walked in here to talk about money options (new money), and how I wanted a certain amount to be saved or invested, I felt like one of the customer service person got too personal and asked me how much money I had total, how much I was getting, and I "needed" to put all of it in. Because of this set of events, looked at other options at different banks

Lola Bunnii3

I've never had a bank account come in had awesome service and had all my questions answered

James Engel

Amanda is very pleasant, funny and helpful and David Bouffard was also very helpful in getting everything set for me. Great experience.