Address: 775 Yard St, Grandview Heights, OH 43212, USA
Phone: +16144846860
Sunday: 10AM–6PM
Monday: 9AM–9PM
Tuesday: 9AM–9PM
Wednesday: 9AM–9PM
Thursday: 9AM–9PM
Friday: 9AM–9PM
Saturday: 8AM–6PM
Stacey Fisher
I received a gift card from my daughter for my birthday. So I scheduled a facial online for the Massage Envy at Grandview Yard. Redid my whole work location and work day around this appointment I made. To arrive and be told I’m sorry but when you book online those appointments don’t always accept. I explained I rearranged my whole day for this and she did say I don’t recommend using the app to schedule, I said I didn’t I used your website. She proceeded to offer me an appointment at 2 or 3 today which was nice of her but does not work for me because I took this time off to get it done. Long story short. It’s very frustrating when you plan your whole day around an event to help relieve some stress and the event ends up causing so much more stress!
Stacey Dawn
I've always had a positive experience with Massage Envy. The therapists have been professional in my experience. I love Alexis at the Grandview location. Plan ahead because she is always booked for weeks out.
PRT construction
Poor cancellation policy. It’s Covid and our son is sick with a fever and they will not waive my appt Vs charge me. I spend thousands there each year! Each Christmas I buy $800.00-$1200.00 in gift cards. Geez, this business needs to be more Accommodating during Covid! I am a mother of an 8 yr old I need to stay home with him today. Furthermore, Jonathan at the front desk has poor customer service skills. He is such a jerk.
Forrest Reed
I love going to this place, they do a great job every time I visit. However I was super disappointed that they couldn’t write down my scheduled appointment for today. It’s tough getting appointments at any massage envy. I had a time set for a noon massage, which was booked a month, but had to change it to a 10:30am two days ago because of my work schedule. No record that I was on for 10:30. Please make sure they record time and get email confirmation.
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Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)
Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.
Yes, this Massage Envy franchised location offers facials. However, not all Massage Envy franchised location provide facials and we recommend you view the franchised location webpage or call to confirm.
Yes, facials and massage can be purchased together. Pricing can be viewed on the franchised location web page. Please call the location to confirm or clarify specific price and service details.
Yes, Massage Envy memberships include massages, facials, and total body stretch sessions.
Facials are fully customized for each member or guest. Facial sessions consist of a skin analysis, deep cleanse, extractions, treatment and finishing products.
Adolescents can receive a massage starting at 8 years old and facials at 12 years old. Franchised locations require a Minor Consent form signed by a parent or guardian. Minors may be required to be accompanied by a parent/guardian. Please contact your franchised location for further information regarding consents that may be needed.
Yes. The fees for facials and massage services of the same time length are the same. There is an additional charge for advanced skin care services like Microderm Infusion and Chemical Peels.
You can choose to cancel your membership after your initial contract term expires. You will need to contact your franchised location.
Memberships are not required to receive a session at Massage Envy. Book your massage, facial or stretch session today!
Its recommended that you wait until symptoms of severe nausea/vomiting and/or discomfort subside before scheduling a prenatal appointment. Please contact the franchised location for any questions regarding your pre-natal massage.
Yes, franchised locations do offer pre-natal massages.
Yes, franchised locations do take walk-ins if appointments are available. However, it is recommended that you schedule appointment online or call the franchised location.
Every massage is customized to meet the needs of members or guests. Everyone’s body and needs are unique. Massage therapists customize each massage to address the areas that need attention.
Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)
Yes, most Massage Envy franchised locations do offer couple’s massages. Please call the franchised location to book an appointment and to confirm availability
Yes, most Massage Envy franchised locations offer couple’s rooms. Please call the franchised location to confirm availability.
No, Showers are not available at Massage Envy franchised locations.
Your service provider will instruct you to undress to your individual comfort level. To learn more on what to expect please visit Massage Envy's What To Expect pages on the website.
Gift cards for facials and massages can be purchase in at the franchised location or online. For service prices or to learn more please visit the Massage Envy website.
The cost of membership can vary by franchised location and are valid for all Massage Envy locations. Memberships include 1- 60 minute massage a month, or 60 minute facial, or 60 minute stretch session a month . Afterwards you can receive any additional services at the membership rate. Please view the franchised location webpage for rates or call and staff can answer your questions.
The cost depends on the service. We encourage guest to view the franchised location website page to view pricing specifics. If you have any questions, please call the franchised location so they can help clarify your needs.
$65 for an hour
$65 a month for members. I'm not sure what the cost is for non members. But this place is great! I suggest it to everyone
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