Public Storage

daniel mc

Choose anyone but public storage. Their customer service on a corporate level is absolute garbage the worst Ive ever encountered to be honest. Ive had better luck getting my money refunded by auto-subscription "as seen on dr oz" gimmick supplements. If you have any money coming back to you, be prepared to wait 4-6 weeks for them to ISSUE YOU A CHECK. Clever.... While using the facilities outdoor storage (parking) area I had some parking clearance issues with the tenant in the neighboring space. I don't hold the facility responsible and I notified the staff. The issue persisted and I was grateful to the area manager who stepped in on my behalf to resolve the matter to everyones satisfaction.

Wes Brown

What a great experience with Mary. Only needed for one month and Mary helped me through the whole process and got me in and out quick. Really appreciated the turnkey process and great customer service

Marissa Cuellar

Some of the worst customer service. location was open at 9:30am, went to empty out my unit at 1pm needed employee help to access unit waited at location till 2:45 with no employees arriving. Customer Service just kept transferring me around. Point of a storage unit is to be able to access your property/unit during business/posted hours when needed. I wasted my day off trying to access my own property, and wasted $30 on trailer rental. Amazing right before 1st of month they avoid and make it impossible to empty and end use of their storage units.

Sherena Doxtator

I never gave them five stars. I posted to warn people that they hired someone who doesn't know how to use a snowplow and he plowed the snow high in front of the storage doors, so you can't get in or get stuff out after a heavy snow. Plus the free month is a lie. You pay all kinds of fees and you have to buy a lock from them. Cost of a free month is well over 100 dollars. Someone got in this and totally changed my review. Be careful.