Kay Jewelers

Category: Jewelry store in Bloomington, Minnesota

Address: 174 N Garden St, Bloomington, MN 55425, USA

Phone: +19528760700

Opening hours

Sunday: 11AM–7PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Katy Rhines

Aug 20, 2022

Just to be clear I would give this a zero rating if possible. I was treated like a peasant for no reason other than I beleive I was not wealthy. I brought my ring in on 08/13 for a routine inspection and cleaning. After I left the ring was filthy. I returned to point it out and confirm it was actually inspected. The manger told me that this was years of buildup and it has to soak for hours and the best they could do is to put in a repair ticket and soak it. I cordially declined and assured her that the ring comes in for regular cleanings and inspections and was in no more than 8 months ago for a cleaning. At that time the ring was cleaned thourly. No build up at all and was sparkling. She insisted the ring had not been cleaned even though my records and hers reflected it was cleaned to perfection.? At that time to save further argument and being treated like a peasant I smiled and left. I went hime with a toothbrush,dawn dish detergent and warm water. No more that 5 minutes later the ring was sparkling cleand and beautiful. If she knew that I have spent over 10k (I know not a lot for the wealthy but a lot for me). The 10K was actually under my mother n laws name due to a surprise purchase I made for my husband. This ring in question wasn't of a lot of value however it was purchased since I work with my hands and can not wear the original wedding set ee bought which diamond is to high for working hands. I will never patron Kay jewlers again due to this horrific customer service experience. I think the sales people need to take a refresher course on humanity if that was ever taught to them at all.

Barrett Hultgren

Jun 28, 2022

Awesome group of people to work with. Had a size issue with my wedding ring was able to exchange it for right size and even got it before my wedding next month. You’ll always have my business for your standout work.

Kym Dwinnell

Jan 29, 2022

Went in there today and there was at least three workers that weren't with anyone or helping just ignoring the fact that we where in there so we left I will never go back into this story in moa

Jack Daniels

Jan 13, 2022

Poor service

Thanks! Your review is awaiting moderation.

Questions & Answers

Does Kay Jewelers repair watches?

Kay Jewelers | Jun 8, 2022
Kay Jewelers | Jun 8, 2022

Yes, every Kay Jewelers can examine and repair most watches. Kay Jewelers ’s watch care and repair services include battery replacement, seal and pressure tests, band sizing, crystal face and stem replacement, and full restoration. However, some watches have particular movements or seals that can only be replaced by the manufacturer. If your watch falls into this category, we can help you arrange for a repair through the manufacturer. You can bring watches for repair to Kay Jewelers regardless of where they were purchased.

Does Kay Jewelers personalize existing jewelry?

Kay Jewelers | Jun 8, 2022
Kay Jewelers | Jun 8, 2022

Yes, Kay Jewelers can personalize jewelry regardless of where it was purchased. Personalization services include engraving or embedding a gemstone. Kay Jewelers also offers free jewelry consultations and ideas for refurbishing or reimagining your jewelry into something new.

Does Kay Jewelers engrave jewelry?

Kay Jewelers | Jun 8, 2022
Kay Jewelers | Jun 8, 2022

Yes, Kay Jewelers can engrave most jewelry. You can bring jewelry to be engraved at Kay Jewelers regardless of where it was purchased.

Can Kay Jewelers resize a ring?

Kay Jewelers | Jun 8, 2022
Kay Jewelers | Jun 8, 2022

Yes, Kay Jewelers can resize rings regardless of where they were purchased. To resize a ring, you can either walk-in or make an appointment on our website.

Can I bring jewelry to Kay Jewelers for restoration or repairs if it was purchased somewhere else?

Kay Jewelers | Jun 8, 2022
Kay Jewelers | Jun 8, 2022

Yes, Kay Jewelers will appraise, clean, service, and repair jewelry of all types, regardless of where it was first purchased.

Do I need an appointment to repair jewelry at Kay Jewelers?

Kay Jewelers | Jun 8, 2022
Kay Jewelers | Jun 8, 2022

No, most Kay Jewelers locations are not requiring appointments at this time, but if you would like to make an appointment, you can do so by going to our website.

Does Kay Jewelers replace watch batteries?

Kay Jewelers | Jun 8, 2022
Kay Jewelers | Jun 8, 2022

Yes, every Kay Jewelers can examine and replace the batteries in most watches. You can bring watches for battery replacement to Kay Jewelers regardless of where they were purchased.

Can I trade-in or upgrade natural-to-natural diamond jewelry at Kay Jewelers ?

Kay Jewelers | Jun 8, 2022
Kay Jewelers | Jun 8, 2022

Yes, diamond trade-ins purchased at Kay Jewelers are awarded the full value of the original purchase price; the purchase price of the upgrade must be double the original value or more. Please see jewelry specialist for more details.

Does Kay Jewelers inspect jewelry?

Kay Jewelers | Jun 8, 2022
Kay Jewelers | Jun 8, 2022

Yes, Kay Jewelers can inspect your jewelry and test your diamonds for free.

Can Kay Jewelers appraise jewelry if it was purchased somewhere else?

Kay Jewelers | Jun 8, 2022
Kay Jewelers | Jun 8, 2022

Yes, Kay Jewelers can appraise jewelry regardless of where it was purchased. Kay Jewelers offers appraisal services in stores so you can easily find the value of your jewelry and get documentation. For more information on jewelry appraisals and events, visit Kay Jewelers’ website.

Can Kay Jewelers repair jewelry?

Kay Jewelers | Jun 8, 2022
Kay Jewelers | Jun 8, 2022

Yes, Kay Jewelers offers a variety of repair services for rings, necklaces, earrings, and bracelets. These include prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement, chain repair, clasp replacement, earring back and post repair, and pearl restringing. Kay Jewelers also offers watch battery replacement and repair. You can bring jewelry for repair to Kay Jewelers regardless of where it was purchased.

Can Kay Jewelers do custom jewelry design?

Kay Jewelers | Jun 8, 2022
Kay Jewelers | Jun 8, 2022

Yes, Kay Jewelers can help you complete a custom jewelry design from scratch. Custom design services include combining a loose diamond and setting, adding custom details or gemstones, or starting with a sketch. Kay Jewelers can also help you reimagine and transform an existing piece of jewelry – like turning a ring into a necklace.

Does Kay Jewelers do jewelry consultations?

Kay Jewelers | Jun 8, 2022
Kay Jewelers | Jun 8, 2022

Yes, Kay Jewelers offers free jewelry box consultations. We also offer ideas for refurbishing or reimagining your jewelry into something new.

Does Kay Jewelers clean jewelry?

Kay Jewelers | Jun 8, 2022
Kay Jewelers | Jun 8, 2022

Yes, Kay Jewelers can professionally clean jewelry for free.

Can Kay Jewelers repair a ring?

Kay Jewelers | Jun 8, 2022
Kay Jewelers | Jun 8, 2022

Yes, Kay Jewelers offers a variety of repair services, including prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement. If you’re not sure what kind of repair your ring needs, you can bring it in for a free inspection. You can bring rings for repair to Kay Jewelers regardless of where they were purchased.

How long does it take for Kay Jewelers to resize a ring?

Kay Jewelers | Jun 8, 2022
Kay Jewelers | Jun 8, 2022

Kay Jewelers can usually complete a ring sizing within a week. Ask a jewelry consultant for more details.

Does Kay Jewelers Outlet personalize existing jewelry?

Kay Jewelers | Jun 8, 2022
Kay Jewelers | Jun 8, 2022

Yes, Kay Jewelers Outlet can personalize jewelry regardless of where it was purchased. Personalization services include engraving or embedding a gemstone. Kay Jewelers Outlet also offers free jewelry consultations and ideas for refurbishing or reimagining your jewelry into something new.

Does Kay Jewelers Outlet engrave jewelry?

Kay Jewelers | Jun 8, 2022
Kay Jewelers | Jun 8, 2022

Yes, Kay Jewelers Outlet can engrave most jewelry. You can bring jewelry to be engraved at Kay Jewelers Outlet regardless of where it was purchased.

Does Kay Jewelers Outlet inspect jewelry?

Kay Jewelers | Jun 8, 2022
Kay Jewelers | Jun 8, 2022

Yes, Kay Jewelers Outlet can inspect your jewelry and test your diamonds for free.

Can Kay appraise jewelry if it was purchased somewhere else?

Kay Jewelers | May 9, 2022
Kay Jewelers | May 9, 2022

Yes, Kay can appraise jewelry regardless of where it was purchased. Kay offers appraisal services in stores so you can easily find the value of your jewelry and get documentation. For more information on jewelry appraisals and events, visit Kay’s website.

Does Kay replace watch batteries?

Kay Jewelers | May 9, 2022
Kay Jewelers | May 9, 2022

Yes, every Kay can examine and replace the batteries in most watches. You can bring watches for battery replacement to Kay regardless of where they were purchased.

Can Kay repair jewelry?

Kay Jewelers | May 9, 2022
Kay Jewelers | May 9, 2022

Yes, Kay offers a variety of repair services for rings, necklaces, earrings, and bracelets. These include prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement, chain repair, clasp replacement, earring back and post repair, and pearl restringing. Kay also offers watch battery replacement and repair. You can bring jewelry for repair to Kay regardless of where it was purchased.

Can I trade-in or upgrade natural-to-natural diamond jewelry at Kay?

Kay Jewelers | May 9, 2022
Kay Jewelers | May 9, 2022

Yes, diamond trade-ins purchased at Kay are awarded the full value of the original purchase price; the purchase price of the upgrade must be double the original value or more. Please see jewelry specialist for more details.

Does Kay personalize existing jewelry?

Kay Jewelers | May 9, 2022
Kay Jewelers | May 9, 2022

Yes, Kay can personalize jewelry regardless of where it was purchased. Personalization services include engraving or embedding a gemstone. Kay also offers free jewelry consultations and ideas for refurbishing or reimagining your jewelry into something new.

Does Kay do jewelry consultations?

Kay Jewelers | May 9, 2022
Kay Jewelers | May 9, 2022

Yes, Kay offers free jewelry box consultations. We also offer ideas for refurbishing or reimagining your jewelry into something new.

Does Kay repair watches?

Kay Jewelers | May 9, 2022
Kay Jewelers | May 9, 2022

Yes, every Kay can examine and repair most watches. Kay’s watch care and repair services include battery replacement, seal and pressure tests, band sizing, crystal face and stem replacement, and full restoration. However, some watches have particular movements or seals that can only be replaced by the manufacturer. If your watch falls into this category, we can help you arrange for a repair through the manufacturer. You can bring watches for repair to Kay regardless of where they were purchased.

Does Kay inspect jewelry?

Kay Jewelers | May 9, 2022
Kay Jewelers | May 9, 2022

Yes, Kay can inspect your jewelry and test your diamonds for free.

Does Kay engrave jewelry?

Kay Jewelers | May 9, 2022
Kay Jewelers | May 9, 2022

Yes, Kay can engrave most jewelry. You can bring jewelry to be engraved at Kay regardless of where it was purchased.

Can I bring jewelry to Kay for restoration or repairs if it was purchased somewhere else?

Kay Jewelers | May 9, 2022
Kay Jewelers | May 9, 2022

Yes, Kay will appraise, clean, service, and repair jewelry of all types, regardless of where it was first purchased.

Can Kay do custom jewelry design?

Kay Jewelers | May 9, 2022
Kay Jewelers | May 9, 2022

Yes, Kay can help you complete a custom jewelry design from scratch. Custom design services include combining a loose diamond and setting, adding custom details or gemstones, or starting with a sketch. Kay can also help you reimagine and transform an existing piece of jewelry – like turning a ring into a necklace.

Does Kay clean jewelry?

Kay Jewelers | May 9, 2022
Kay Jewelers | May 9, 2022

Yes, Kay can professionally clean jewelry for free.

Can Kay repair a ring?

Kay Jewelers | May 9, 2022
Kay Jewelers | May 9, 2022

Yes, Kay offers a variety of repair services, including prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement. If you’re not sure what kind of repair your ring needs, you can bring it in for a free inspection. You can bring rings for repair to Kay regardless of where they were purchased.

How long does it take for Kay to resize a ring?

Kay Jewelers | May 9, 2022
Kay Jewelers | May 9, 2022

Kay can usually complete a ring sizing within a week. Ask a jewelry consultant for more details.

Can Kay resize a ring?

Kay Jewelers | May 9, 2022
Kay Jewelers | May 9, 2022

Yes, Kay can resize rings regardless of where they were purchased. To resize a ring, you can either walk-in or make an appointment on our website.

Do I need an appointment to repair jewelry at Kay?

Kay Jewelers | May 9, 2022
Kay Jewelers | May 9, 2022

No, most Kay locations are not requiring appointments at this time, but if you would like to make an appointment, you can do so by going to our website.

What floor is Kay Jewelry in Mall America

Vida Williams | Oct 7, 2019
Katy Pierson | Oct 7, 2019

1st floor north side

Read More

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places