Wyckoff Pediatric Care Center

Damaris Fonseca

They need to improve better customer service and be more on time with attention to the patients and appointments

claide zarate

Very bad attention I went with my appointment and the man of the station did not give the appointment to the Doctor and he made me wait two hours for pleasure because my baby was not vaccinated, he is already three months old and it is so bad to see the attention

Mi'chyell Kim

Edit: I gave this clinic another chance, because it was closer and I just need routine care for my child. The wait wasn’t too bad, but the care was definitely an upgrade, from my previous visits with my child. They were very accommodating and attentive to my needs for my child and provided the service that I expect from all clinics and hospital. The receptionist were friendly and sweet. They kept my child engaged in convo as they made the next appointments(my child really hate clinics and get quite anxious)The Doctor my child seen was very attentive and thorough throughout the visit. He made my child feel comfortable and made it easy for my child to speak to him(Dr. Cho) So shoutout to the upgrade in service, and thank God they have new receptionist. The receptionist we saw was an African American male of a Stocky stature. Very sweet and professional. The wait is ridiculous, the receptionists are beyond rude and unprofessional, hard to get an appointment at a reasonable date, no matter the urgency. This place is the absolute worst. There was an older dark skinned Spanish speaking lady with a very short haircut( like a man’s cut) at the reception desk that was the rudest person I have ever come in contact with. I thought she was having a bad day until 2 visits after I knew it was her character to be that uncaring and rude. Why would you have someone like that as a receptionist. Will never go back there with my child.

mez_ Mir_ize

Have waited longer than wanting too, but haven't had a problem. My kids are always well taken care of and that is what I care for.