Apple Willowbrook Mall

Category: Electronics store

Address: 2000 Willowbrook Dr, Houston, TX 77070, USA

Phone: +12815714400

Opening hours

Sunday: 11AM–6PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Ahmed Attia

Jun 26, 2022

Don’t buy apple care and don’t expect to be seen on your appointment time. They are always late and don’t honor apple care If they repair your phone and it isn’t a perfect deal apparently getting water damage the next week is your fault not theirs. Manager basically said the phone is water resistant not proof. I told her the phone didn’t even resist a splash of water after the repair. She brushed me off and told me that she couldn’t help. Don’t Waist time with them. I called customer support and they helped me. This store manager didn’t help at all.

Christian Mott

Jun 6, 2022

Had a scheduled appointment at 3:15 and nobody spoke to me until I actually had to say something. Come to find out, an employee canceled my appointment. Not sure why because I went and sat where I was told to. If you’ve been waiting for more than an hour, please speak up because they will literally not say anything to you if you’re just waiting and sitting.

Khanh Pham

May 17, 2022

I came to purchase an Apple Watch already knowing exactly which model and color I needed but was told that I had to make an appointment which was pretty full or purchase online and pick up in store which would take 2 hours. I get that they are busy, but maybe they need more staff during busy hours then, or a designated person for people ready to buy. Waste of my time to drive all the way there. Now I know to go to Best Buy or Target and walk out right away with one.

Dennis Estes

Sep 25, 2021

My appointment was appropriate. Employee promptly took care of me. Even though today was the rollout of the iPhone 13...

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Questions & Answers

how can I make appointment

Tarshay Rodgers | Apr 23, 2019
Susana Del Castillo | Apr 24, 2019

I would like to make an appointment on June 4th around 10:00 am

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can i make appaointmet to change battery for i phone 6+ and how much will it cost and how long will it take

Ramesh Patel | Apr 23, 2019
Von Floyd | Apr 24, 2019

Make an appointment for an evaluation. After they do diagnostics they will advise if the phone has a battery problem and what to do from there. Android rules!

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Can I make an appointment for today?

vivia beckford | Apr 22, 2020
James Davis | Apr 23, 2020

Can I make an appointment for today

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can I buy 13 pro max unlock phone today??

Charith Suboda | Oct 24, 2021
Mohammed Malik | Oct 25, 2021

They're probably out of stock by now, best bet would be to go online

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When will apple store open back up

Mollie Webb Everett | Apr 22, 2021
SEVYN JOHNSON | Apr 23, 2021

Not sure there... But the Galleria store is open. It has a nice wait, but you may be able to do an online appointment

Can you guys professionals apply a screen protector to My iPhone X if I buy it there?

Joseph Lipets | Apr 22, 2020
Ghost | Apr 23, 2020

They can

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Is open today

Jorge Napoles | Apr 23, 2018
Kevin Diaz | Apr 24, 2018

The Apple store is open today (8/31/17) but the store will close at 6 P.M. for the rest of the week until 9/3/17 in which it will return to normal business hours unless there is a change of plan for the Labor Day schedule.

Are we required to make an appointment to come in

Paula Lauderdale - Cooper | Jan 22, 2022
diana reyes | Jan 23, 2022

Yes , appointments needed

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Is apple close in Houston

tisa vlone | Jan 22, 2022
Daniel Sanchez | Jan 23, 2022

Yes

How can I make an appointment?

TARA WILLIAMS PARKER | Oct 24, 2021
MrDburt2 | Oct 25, 2021

Get online and setup an appointment.

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Where can i sale my ipod 160gb

Angelique Townsend | Oct 24, 2021
Troy “Huggie Bear” Huggins | Oct 25, 2021

You can definitely sell it on Facebook Market or Craigslist. I'm sure just about any pawn shop will take it. But if you are not in a hurry, Ebay is always the best place to sell your stuff for the most money.

I want to make an appointment for tomorrow September 18 at 11:30am ?

Tran Nguyen | Sep 24, 2021
Sam Lee | Sep 25, 2021

Yes

How can I have an appointment for tomorrow?

F H | Aug 25, 2021
Yolanda Wortham | Aug 26, 2021

You don't need an appointment for the mall sweetie

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I need to make an appointment, Are you open Sundays? If not then I need to schedule asap, Thanks

carol johns | May 27, 2021
Yolanda Vazquez | May 28, 2021

They are open Sundays but you have to make appointments on their website or they won't let you in

What are the Covid safety practices like here?

People are asking | Apr 22, 2021
Adriana Hernandez | Apr 23, 2021

Yes they are the line is foraming from the outside the store to check in bye appointment

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how can i be a date?

Milbia González | Apr 22, 2021
Adriana Hernandez | Apr 23, 2021

Way back

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Can I make appointments for tomorrow around 10 am

Anh Dao Le | Apr 22, 2021
Ariane Tolliver | Apr 23, 2021

I'm not sure, we went today and the line was extremely long. You should try calling before 9pm tonight to see if it's feasible.

Do I need to have an appointment to get in store to purchase an iPhone?

Trong Nguyen | Apr 22, 2021
Mack Zarico | Apr 23, 2021

Yes

Do you allow to pick your phone in the store

Stella Luong | Apr 22, 2021
Derek Huang | Apr 23, 2021

You meant Express Pickup at Apple Store, then yes.

Is this store closed for good?

jaybryel | Apr 22, 2021
Melissa Loo | Apr 23, 2021

It's been closed for awhile already. Maybe.

Can I make an appointment September 10

Qlapz _ | Apr 22, 2021
stanley gines | Apr 23, 2021

Call the store and they will set up an appointment

Hello, Is this location open for walk-ins or appointments?

Minal Jogi | Apr 22, 2021
Gerald Brandenburg | Apr 23, 2021

Last i heard they were closed with plans to reopen soon, but they were closed when i was there last.

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When is apple going to open back up. I see it's closed right now

Mollie Webb Everett | Apr 22, 2021
SEVYN JOHNSON | Apr 23, 2021

Apple in the Galleria was open

I just bought a new IPad Air 12 I need help with transferring from my old IPad to the new one? Can I make an appt. to have someone’s assistance?

elvira reyes | Apr 22, 2020
Abby Olivarezz | Apr 23, 2020

Yes you can call them up and make an appointment

i would like to make an appointment for battery change on iPhone 7

A Google User | Apr 22, 2020
NC Craven | Apr 23, 2020

Well Call them or set up online for appointments. This is google question and answers. Google(Android)has nothing to do with apple.

how do i set an appointment for service on my iPhone at the store

A Google User | Apr 22, 2020
Rick Yoo | Apr 23, 2020

Call apple care

how can i make an appointment to change the battery for an iPhone 6

Chris Santner | Apr 22, 2020
Edsel CM | Apr 23, 2020

You must go into the store so they can get your info

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When is your first appt ?

Rhoda Weintraub | Apr 22, 2020
Tak C Hung (Sammy) | Apr 23, 2020

About 2 weeks ago

How much are airpods and the iPhone 11pro max in total??

Myst God | Apr 22, 2020
NC Craven | Apr 23, 2020

About 1500

How do I get an appointment on July 26 2019 at store opening

Mark Nichols | Apr 22, 2020
Paul Guillory | Apr 23, 2020

Yes call the store inquire from an Apple employee

I need help how do I make an appointment

Jake Cruz | Apr 22, 2020
Mary F. | Apr 23, 2020

On their website at bottom of page, you can access their Geniusbar and talk to them by chat or by phone and they can help with a variety of issues

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Can I get an email address of Apple store at willow brook mall. Regards, Mandeep

mandeep singh | Apr 23, 2019
Bill Farrar | Apr 24, 2019

Sorry don't know it

Yall still can sell me an iphone 6s and if you can for how much?

Jdawg · 17 years ago | Apr 23, 2019
Michele MiFi | Apr 24, 2019

I am a customer not Apple staff but you can call them They will answer your questions

Is there an iPhone 6 in the store ?

BigBoyZeptic | Apr 23, 2019
Rodney Rogers | Apr 24, 2019

Yes

Can I make an appointment on Monday? My laptop keys are sticking

A Olson | Apr 23, 2019
Brynel Carvalho | Apr 24, 2019

Yes please

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how do i make an appointment

Brad Keller | Apr 23, 2019
Rusty Mixon | Apr 24, 2019

Call them and make an appointment.

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Do you have Airpods

Javier Valtierra | Apr 23, 2019
Tonyia Banks | Apr 24, 2019

Yes

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Do you have Airpods need 2...

Javier Valtierra | Apr 22, 2020
Ghost | Apr 23, 2020

Yes

I need to change my email adress for the ipad and apple store. How do i do it?

Diane Miller | Apr 23, 2019
Miki 1908 | Apr 24, 2019

If you want to ensure that you don't lock yourself out of your devices, make an appointment or stop by the store

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I have a problem with Apple ID Password. I changed my password 3 times in the last 3 days. My iPad and one of my MacBook Pro do not accept it. I'm stuck. What is going on?

Pierre Le Baud | Apr 23, 2019
Miki 1908 | Apr 24, 2019

The two-step verification needs to be added to all of your devices. I strongly recommend that you make an appointment online.

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My MacBook Air is frozen due to Safari prohibited me to quit or shout down. A up screen says “AppleIDAuthAgent wants to use the iCloud Key Chain Passwod”. What is this mean? I used my MacBook Air earlier it was fine.

CW Wang | Apr 23, 2019
Rusty Mixon | Apr 24, 2019

Call Apple support or take it to the Apple store.

Do you make appointments here ?

Bigg “texancrusher” Bubba | Apr 23, 2019
Jamil Darwich | Apr 24, 2019

You don't have to make an appointment but you save some waiting time if you do.

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I'm looking for an apple pencil. I want to know which one as soon as I get it in this store

karma kamaleon | Apr 23, 2019
Miki 1908 | Apr 24, 2019

Yes, they sell apple pencils

Can’t I make a apoiment for today 11:00??

EL LEON RH | Apr 23, 2019
Miki 1908 | Apr 24, 2019

Call the store or make an appointment online. Employees will not answer you on this forum.

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Do they reset iPads

Stella Jones | Apr 23, 2019
Kranti Kiran Reddy k | Apr 24, 2019

Yes they do.

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Could I make an appointment this afternoon?

Chihkang Lee | Apr 23, 2019
Hugo Duran | Apr 24, 2019

You can do a walk in and set your appointment there , they will a realistic waiting time.

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Im interest in taking a class on how to use my new iphone. Can you please give me info in regards to class times and enrollment procedures?

Rick Smith | Apr 23, 2019
Miki 1908 | Apr 24, 2019

Go to Apple.com and find the Willowbrook store. All appointments and classes can be scheduled there

How to make a appointment my Camara on phone not working correctly. iPhone 7 Plus

Edgar Aponte | Apr 23, 2019
Winston Ramsaran | Apr 24, 2019

You can visit the store to either make an appointment or hope that they are not busy, so you can be attended to within a reasonable wait time.

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Do I need an appointment to have help with my cell phone?

Gladys Radetti | Apr 23, 2019
Winston Ramsaran | Apr 24, 2019

Yes you have to make an appointment. They may assist without an appointment, however the waiting can be frustrating

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I would like an appointment for 6:00 tonight to wipe my phone clean

Nila Dunaway | Apr 23, 2019
Miki 1908 | Apr 24, 2019

Contact the store directly

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I’ve been locked out of my phone. I don’t remember my password

Drelyn Barnes | Apr 23, 2018
Miki 1908 | Apr 24, 2018

Make an appointment at the store.

Do you have batteries for the iPhone 6s Plus?

Denise Kachich | Apr 23, 2018
Miki 1908 | Apr 24, 2018

Yes. Go to the apple store

How do I fix apple pay on my phone.

Tammy Ortega | Apr 23, 2018
Miki 1908 | Apr 24, 2018

Make an appointment at the Apple store

How come the phone # took me to Apple general customer service not the store? How to make an appointment quick and easy?

Jessie Lee | Apr 23, 2018
Ashley Siegel | Apr 24, 2018

They will make the appointment for you via that phone line.

Hello would you happen to have the new Apple iPhone 10 in stock today ? Smal chance but thought I would ask .

Kimberly Ellis | Apr 23, 2018
Chad Austin | Apr 24, 2018

Its best to call the store on the phone to ask

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