Address: 419 W Seneca St, Ithaca, NY 14850, USA
Phone: +16072736611
Sunday: Closed
Monday: 9AM–5:30PM
Tuesday: 9AM–5:30PM
Wednesday: 9AM–5:30PM
Thursday: 9AM–7PM
Friday: 9AM–7PM
Saturday: 9AM–4PM
Kathleen Amisano
My refrigerator had a small dent in the freezer drawer and I purchased it with the understanding that a new drawer front with be ordered and changed out at no cost. After repeated calls to Thayer and assurances that it was just a supply chain issue, I never received the replacement. Since I had paid for the refrigerator, they had nothing to lose in ignoring me. Very disappointed. Update: True to their word. The freezer door is now dent free! Thanks, from 1 to 5 stars.
Susan Krafft
I wish I could give Thayer Appliance 10 stars. They have given me wonderful service, great prices (competitive with big box) and have located appliances that were not available during the pandemic. I'm VERY grateful.
Garth Cook
It's a great place to shop for all of your appliances staff is great to work with
Ryan Mitchell
Do yourself a favor and skip the big box stores… Great deals and selection on new appliances and one of the best delivery experiences I’ve ever had. What would have seemed like many barriers in my home for a successful delivery were met with simple solutions and quick workarounds from an experienced delivery person. Prior to leaving, he walked through the various features and instructed me on proper care, etc.- a service you’ll NEVER get with some of the ‘other guys’. So happy I decided to buy with Thayer (and can’t believe I waited this long), but they will always be my first stop from now on. Check them out for any of your appliance needs! 👌🏼
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Yes, we stock some parts. Bring in the part number you need or the model number of the range and we will make sure you get the correct item. If we do not have the correct part we will order it for you.
Thank you for your question. We do not sell windows.
Our store protocols for COVID-19 are listed on our website: https://www.thayerappliance.com/promotions/miscellaneous/2020/03-we-are-open-and-ready/savings.html
No, we do not perform service on the appliances but can recommend for you local technicians who can. Give us a call and we will do our best to answer all of your questions. Thank you very much for the inquiry.
Kevin, Thank you for your inquiry. We do not currently have a refrigeration service technician. There are some local technicians you can try: CNY Appliance Service 607-227-7373 Ithaca Appliance Service 607-227-0793 R&R Appliance Service 607-592-0121 Thank you again for your inquiry, We hope this information is helpful.
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