Address: 8475 Hartzell Rd, Anchorage, AK 99507, USA
Phone: +18005259094
Sunday: Closed
Monday: Closed
Tuesday: 10AM–6PM
Wednesday: 10AM–6PM
Thursday: 10AM–6PM
Friday: 10AM–6PM
Saturday: 10AM–6PM
Michelle Kiel
Super awesome friendly helpful employees. This is my favorite Ak Usa
Almond Joy
I went in to open a new account and had a wonderful experience with fantastic customer experience. I decided to check out Denali Credit Union first, because they fit more of my banking needs, but to my surprise I received terrible customer service. I left immediately and went over to Alaska USA, which was in the same parking lot as Denali. As soon as I walked in I was greeted and assisted by a gentleman named Jameel. He was professional, quick but didn't rush me, patient (I ask a lot of questions), friendly and knowledgable. Fantastic experience.
Darlene Morris
It’s never a long wait in line when I go there! The tellers are so nice and always act happy to see me ! This is what I love about it... Excellent Customer Service ! Everyone should take some tips from ur employees Cuhz their the BEST !
Timothy Robinson
Terrible experience. We came in to finalize a car loan. Waited almost two hours. The agents we worked with didn’t know what they were doing. They got pre approved for the loan of the car I was selling based off of what the car is worth. Then once they found out that I owed $10 less than what I was selling it for, they basically changed the buyers pre approve amount. The car was worth a like over $8000. And they gave her a loan of 70% of what it was worth. So why did they change the amount from 70% of what the car was worth to 70% of what I owed on the car, which I owed $6490.09. The car is not worth $6490.09 it was worth a little over $8000. Then they tried to give me a check for $585. And the black lady keep trying to say I didn’t know how this works. No apologies, only attitude and confusion.
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For branch hours, please refer to the hours published on Google for this location. We strive to keep this information up to date including weekend hours, holiday hours, and any other changes to our normal operating hours. You can also view our hours on the Alaska USA website by selecting the location nearest you using the interactive map at https://www.alaskausa.org/service/branches.asp.
To be eligible for membership with Alaska USA, you must live, work, worship, attend school, volunteer, or do business in Alaska, Washington, California’s San Bernardino County, or Arizona’s Maricopa County. The immediate family members of current credit union members are also eligible. It’s easy to check your eligibility, so please feel free to discuss membership with your local branch or contact the Member Service Center. Once someone is a member of a credit union, they are always a member provided they maintain the minimum balance for their account—even if they change jobs, retire, or move away. Minimum balances vary by account type. We offer a variety of account types including checking, savings, money market accounts, certificates, IRAs, and health savings accounts. For more information on accounts, visit https://www.alaskausa.org/share/. You can apply for membership at your local branch or through the mail by calling the number listed. When visiting a branch, please bring a valid photo ID, a secondary form of ID, and $5 for your membership fee.
Alaska USA offers a variety of loans to best suit your needs. Visit https://go.alaskausa.org/personal/loans for more information. We also maintain a relationship with many dealerships, making the application process even easier! For specific loan questions, visit a branch or call us at the number listed.
We are part of the CO-OP Shared Branch network which includes over 5,600 shared branches in all 50 states. Alaska USA members can use the shared branching services at participating credit unions. Please refer to our list of shared branches at https://www.alaskausa.org/service/branches.asp?sharedbranches=true. We offer shared branching services to non-members in Washington, Arizona, and California.
Most of our traditional branches (not in grocery stores) offer coin counting machines. For a full list of services offered at a branch near you, visit https://www.alaskausa.org/service/branches.asp to select the branch you’re curious about, and click View Hours & Details. This service is provided at no charge for Alaska USA members.
For a full list of Alaska USA and Allpoint Network ATMs, visit https://www.alaskausa.org/service/atms.asp#Nearest. To view the services offered at an ATM—such as 24/7 access or scan deposit—select the ATM you’re curious about and click View Details.
All branches have notary services available at no charge to members in good standing who have been Alaska USA members for at least 30 days. To confirm that a notary will be available when you arrive at the branch, please call the Member Service Center at the number listed prior to your visit.
Please visit https://www.alaskausa.org/service/ultrabranch/ for details on account access. If you have any questions regarding your account, visit a branch or call us at the number listed.
For current interest rates, visit https://www.alaskausa.org/current/rates/sharerates.asp.
To provide you with the appropriate fax number for your needs, please call us at the number listed or visit a branch.
To complete a money order, please visit a branch. One of our financial services representatives would be happy to assist you with any questions you may have, or you can give us a call at the number listed. For money order fees, visit https://www.alaskausa.org/getDocument.asp?ref=S-Fees.
For branch locations, please visit the interactive map on the Alaska USA website at https://www.alaskausa.org/service/branches.asp#Nearest.
Google policy unfortunately prohibits us from publishing numbers like this to Questions & Answers, but you can find the routing number published on the website here: https://www.alaskausa.org/service/faq.asp?q=61.
Anyone can deposit cash or checks into an account. Check deposits can be made at the branch, via the Alaska USA app, at an Alaska USA ATM, or in drop boxes where available. Cash deposits must be made at the branch or through an Alaska USA smart ATM.
For drive-up hours, please visit https://www.alaskausa.org/service/branches.asp#Nearest to select the branch you’re curious about, and click View Hours & Details.
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