Best Friends Doggy Daycare & Spa

Category: Dog day care center

Address: 10991 San Jose Blvd, Jacksonville, FL 32223, USA

Phone: +19047503959

Opening hours

Sunday: 8AM–6PM

Monday: 8AM–6PM

Tuesday: 8AM–6PM

Wednesday: 8AM–6PM

Thursday: 8AM–6PM

Friday: 8AM–6PM

Saturday: 8AM–6PM

Reviews

Alena Strickland

Aug 21, 2022

Very sweet people and my pups loved it here! They made a sweet report card about what they did. They have a tv in Walmart that you can watch too. Great and affordable doggie daycare. Ossy and Benito will be back again soon!

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Questions & Answers

What are the vaccination requirements?

Best Friends Doggy Daycare & Spa | Mar 10, 2022
Best Friends Doggy Daycare & Spa | Mar 10, 2022

We require Rabies, Bordetella and Distemper vaccinations at our centers located in Walmart.

What is a shedicure?

Best Friends Doggy Daycare & Spa | Mar 10, 2022
Best Friends Doggy Daycare & Spa | Mar 10, 2022

A shedicure is an extra solution to remove additional undercoat. During the bathing process we use a special de-shedding shampoo and once the coat is completely dried and combed out, we use a furminator. It is different from brushing or combing because this process will remove MORE loose undercoat with a noticeable difference

How do I book a reservation for grooming?

Best Friends Doggy Daycare & Spa | Mar 10, 2022
Best Friends Doggy Daycare & Spa | Mar 10, 2022

You can make a reservation by submitting a "contact us" form online, by calling our facility, or by stopping by our center.

Does Best Friends employ heated drying cages in its grooming facilities?

Best Friends Doggy Daycare & Spa | Mar 10, 2022
Best Friends Doggy Daycare & Spa | Mar 10, 2022

We have a policy against the use of heated drying cages in our grooming salons. Our Grooming Associates are trained to hand-dry pets after they have been bathed. The process involves brushing out the coat to remove shedding hair, while blowing it dry with equipment similar to, although larger than, the hair dryer you might use at home. When the pet’s coat is almost completely dry, he is put into a holding compartment to rest. A high volume of ambient, room-temperature air is circulated in that compartment. We NEVER add heat to the circulating air. In addition, we are continually evaluating and upgrading the equipment at each of our facilities to ensure that all Best Friends salons are in compliance with our strict corporate standards. The health, safety and comfort of all of the pets in our care is of primary importance to us. We have established our grooming policies, selected the equipment we use, and trained our staff with those requirements in mind.

My pet has sensitive skin, how will your grooming products affect him/her?

Best Friends Doggy Daycare & Spa | Mar 10, 2022
Best Friends Doggy Daycare & Spa | Mar 10, 2022

We provide a variety of different shampoos/conditioner to accommodate your pet's skin type. Also, for no additional charge, we will bath in a vet-prescribe shampoo that you provide. Talk to you groomer about your pet's sensitive skin or other skin issues at check in, so the groomer can recommend which shampoo or condition would be fit your pet's skin care needs.

Do you tranquilize pets before you bathe or groom them?

Best Friends Doggy Daycare & Spa | Mar 10, 2022
Best Friends Doggy Daycare & Spa | Mar 10, 2022

Best Friend’s professional stylists will not tranquilize a pet in order to groom it. Our stylists and groom techs are well trained to handle nervous pets, and treat every pet with tender loving care. If a pet is too agitated to be safely bathed or groomed, our staff will not attempt to force the service on the pet.

How much does it cost to groom my pet?

Best Friends Doggy Daycare & Spa | Mar 10, 2022
Best Friends Doggy Daycare & Spa | Mar 10, 2022

Our grooming rates vary depending on the breed of your pet and the type of services you choose. Please click on the location of your choice to obtain the telephone number of the center. Making a call directly to the center and discussing your pet’s needs with a member of our professional grooming staff is the best way to obtain a quote.

Do all of your Walmart Best Friends Doggy Daycare locations have grooming?

Best Friends Doggy Daycare & Spa | Mar 10, 2022
Best Friends Doggy Daycare & Spa | Mar 10, 2022

Only our Best Friends Doggy Daycare & Spa locations offer grooming within Walmart.

What kind of events do you have at your centers?

Best Friends Doggy Daycare & Spa | Mar 10, 2022
Best Friends Doggy Daycare & Spa | Mar 10, 2022

We have special parties at all of our centers during day camp. They occur twice a month and are themed with fun photos, treats, and activity. We also will periodically have other special events, like adoption events, customer appreciation days, etc. Along with our in-center parties and events, we often run fun photo contests and games online. You can learn about all of our upcoming parties, events, and online fun by joining our email list.

How do I get on your email list?

Best Friends Doggy Daycare & Spa | Mar 10, 2022
Best Friends Doggy Daycare & Spa | Mar 10, 2022

The best way to receive offers and be in the loop is to join our email list. Go to the "Join Our Mailing List" section of our site and we will keep you posted on all of our news, deals, and fun events that we have planned for you!

What happens when a pet becomes ill?

Best Friends Doggy Daycare & Spa | Mar 10, 2022
Best Friends Doggy Daycare & Spa | Mar 10, 2022

We would contact you (the owner) and also get your pet to see a Vet. Every Best Friends facility has 24-hour, on-call veterinary support. We maintain relationships with several veterinary hospitals near each center so that we are always assured of emergency veterinary care whenever it is required.

Can I take a tour of your facility before I decide to use your services?

Best Friends Doggy Daycare & Spa | Mar 10, 2022
Best Friends Doggy Daycare & Spa | Mar 10, 2022

We welcome you to stop by. If you want to arrange a specific day/time with us then fill out of "contact us" form and we will be in touch to assist.

Do you post on social media?

Best Friends Doggy Daycare & Spa | Mar 10, 2022
Best Friends Doggy Daycare & Spa | Mar 10, 2022

Each of our centers have their own Facebook and Instagram pages where they post pictures of their special guests throughout the day. It is a wonderful way to see what is going on at our centers and to receive an unexpected photo of your pet playing or relaxing in our centers.

Is there a way to send an email directly to the center?

Best Friends Doggy Daycare & Spa | Mar 10, 2022
Best Friends Doggy Daycare & Spa | Mar 10, 2022

The best way to reach our centers directly is to fill out a "Contact Us" form on our website. Select the center, closest to you, and fill out a message for them. They will follow up with you to assist!

Where you don't have a vet on staff, what kind of training do your associates have for handling emergencies?

Best Friends Doggy Daycare & Spa | Mar 10, 2022
Best Friends Doggy Daycare & Spa | Mar 10, 2022

All Associates are fully trained in proper animal handling techniques. We provide hands-on training for any emergencies that associates may encounter. In addition, each location has specific emergency management plans and a property evacuation plan.

What qualifications do you look for in your staff?

Best Friends Doggy Daycare & Spa | Mar 10, 2022
Best Friends Doggy Daycare & Spa | Mar 10, 2022

We hire pet (and people!) lovers who will gladly cuddle, play with, comfort and (yes) clean up after our guests to give them a great experience while they are away from home. We look for individuals with relevant experience in animal care, human hospitality, grooming, customer service, etc. Once a candidate is selected they must complete an intensive certification program to ensure they are prepared to offer the best possible care. Visit our Careers page to learn more about the positions at our centers.

How can I apply for a job?

Best Friends Doggy Daycare & Spa | Mar 10, 2022
Best Friends Doggy Daycare & Spa | Mar 10, 2022

To apply for a job, at one of our centers, you can visit the Careers section of our site. We list the types of positions that we typically fill. Fill out the form, attach your resume and submit it to us. Once the center receives your application, they will reach out to you if they have an opening that matches your qualifications. Thanks for considering a career with us!

How is working at Best Friends Doggy Daycare (& Spa) different?

Best Friends Doggy Daycare & Spa | Mar 10, 2022
Best Friends Doggy Daycare & Spa | Mar 10, 2022

Two things really separate working at Best Friends Pet Hotel compared to other companies. The first is your clientele. How many people can say they snuggle with their customers? When you work with us you get to do great things for pets each day and watch them grow in your care. The second best thing about working at Best Friends is that we are employee owned which makes us very unique. We are invested in the business and have impact on decisions.

What benefits do you offer full time employees?

Best Friends Doggy Daycare & Spa | Mar 10, 2022
Best Friends Doggy Daycare & Spa | Mar 10, 2022

We offer standard medical, dental, and vision insurance to our full-time employees. Also, you are provided free doggy day camp and discounted boarding for your pets. To broaden your skills, we provide training which also promotes career advancement so you can grow with us. Best Friends Doggy Daycare (& Spa) is employee owned which means our employees have more autonomy, flexibility, and influence on company decisions along with a share in our profits.

Do you hire volunteers?

Best Friends Doggy Daycare & Spa | Mar 10, 2022
Best Friends Doggy Daycare & Spa | Mar 10, 2022

We do not hire volunteers at our centers. All of our folks, interacting with our fur-clients, are employees of Best Friends Pet Hotel.

What types of positions are offered at your centers?

Best Friends Doggy Daycare & Spa | Mar 10, 2022
Best Friends Doggy Daycare & Spa | Mar 10, 2022

We have a wide variety of positions at our centers from Center Managers to Pet Sylists to Doggy Day Camp Counselors. Visit the careers section of our site (bestfriendspetcare.info).

Do dogs need to be spayed or neutered?

Best Friends Doggy Daycare & Spa | Mar 10, 2022
Best Friends Doggy Daycare & Spa | Mar 10, 2022

All dogs, attending our daycare, need to be spayed and neutered.

Do you have a screening process for your daycare dogs?

Best Friends Doggy Daycare & Spa | Mar 10, 2022
Best Friends Doggy Daycare & Spa | Mar 10, 2022

Our screening process is done when you and your dog visit for the first time. We call it our initiation. We want to ensure that daycare will be a safe experience for your dog so we leave 10-15 minutes to observe his/her behavior and make sure it meshes well with our environment. While this initiation is occurring, we ask that you stay close until we give you the thumbs up that everything is ok. It is important for us and for our other daycare guests that each pup, coming into our daycare space, has a temperment that works with other dogs.

Are there any special events during daycare?

Best Friends Doggy Daycare & Spa | Mar 10, 2022
Best Friends Doggy Daycare & Spa | Mar 10, 2022

We have special parties at all of our centers during daycare. They occur twice a month and are themed with fun photos, treats, and activity.

Is there an outdoor day camp?

Best Friends Doggy Daycare & Spa | Mar 10, 2022
Best Friends Doggy Daycare & Spa | Mar 10, 2022

Our daycare, offered at Walmart, is an indoor experience.

How do I book a reservation for daycare?

Best Friends Doggy Daycare & Spa | Mar 10, 2022
Best Friends Doggy Daycare & Spa | Mar 10, 2022

You can make a reservation by submitting a "contact us" form online, by calling our facility, or by stopping by our center. During your first visit, we will "initiate" your dog to ensure that daycare will be a safe experience for him/her. This initiation will take 10-15 minutes and we ask that you stay close by until we give you the thumbs up.

What is doggy daycare and what are the requirements?

Best Friends Doggy Daycare & Spa | Mar 10, 2022
Best Friends Doggy Daycare & Spa | Mar 10, 2022

Doggy Daycare is a popular, daytime group socialization class for dogs that meet certain criteria. The program is available at all of our pet care centers. Selection criteria include: -Being at least 6 months -Being spayed or neutered -Having the ability to interact with other dogs in a social setting without overt aggressiveness -Absence of health concerns, which might limit physical activity or require one-on-one focused attention by an animal care technician -Certain vaccinations

How much does daycare cost?

Best Friends Doggy Daycare & Spa | Mar 10, 2022
Best Friends Doggy Daycare & Spa | Mar 10, 2022

Our pricing is listed on our website for all types of daycare arrangements.

Can I purchase daycare packages?

Best Friends Doggy Daycare & Spa | Mar 10, 2022
Best Friends Doggy Daycare & Spa | Mar 10, 2022

Yes. We have a 1.5 hour, full day, and package rate offering for daycare. Our package price is discounted so you can save when you purchase more.

When are you opening a center in my area?

Best Friends Doggy Daycare & Spa | Mar 10, 2022
Best Friends Doggy Daycare & Spa | Mar 10, 2022

We are always looking for opportunities to bring Best Friends to more pet owners. Our decision to expand our operations depends on a variety of factors - from locating appropriate real estate to obtaining planning and zoning approvals to managing the construction process. As plans for additional locations are finalized we will keep you posted on our website in our locations section of our site with a "Coming Soon" message.

What are your hours?

Best Friends Doggy Daycare & Spa | Mar 10, 2022
Best Friends Doggy Daycare & Spa | Mar 10, 2022

Our Best Friends Doggy Daycare (& Spa) hours are Mon-Sun 8 am - 6 pm.

Do you franchise?

Best Friends Doggy Daycare & Spa | Mar 10, 2022
Best Friends Doggy Daycare & Spa | Mar 10, 2022

Best Friends does not franchise. We are a Employee Majority Owned company, and we fully own and operate all of our locations. All of our full-time eligible team members are also employee owners. As such, we all invested in Best Friends and care for your pets as though they are family.

Where is the entrance to your facility at Walmart?

Best Friends Doggy Daycare & Spa | Mar 10, 2022
Best Friends Doggy Daycare & Spa | Mar 10, 2022

The entrance to our facility is accessible from the exterior of Walmart. Look for our Sign on the top of the Walmart store and our door is located below. You cannot access our facility from within Walmart.

Where are you located?

Best Friends Doggy Daycare & Spa | Mar 10, 2022
Best Friends Doggy Daycare & Spa | Mar 10, 2022

We have 10 Best Friends Doggy Daycare (& Spa) locations within Walmart Supercenters. We also have 31 Best Friends Pet Hotel locations across the nation and in 16 states. To find a location near you, visit the location section of our site.

What kinds of services do you offer?

Best Friends Doggy Daycare & Spa | Mar 10, 2022
Best Friends Doggy Daycare & Spa | Mar 10, 2022

At our Best Friends Doggy Daycare (& Spa) locations, in Walmart, we offering daycare and grooming (in the Spa locations). The Best Friends Pet Hotel locations offer boarding, day camp, and grooming services.

How long have you been in operation?

Best Friends Doggy Daycare & Spa | Mar 10, 2022
Best Friends Doggy Daycare & Spa | Mar 10, 2022

Best Friends Doggy Daycare (& Spa) is part of Best Friends Pet Hotel which has been providing top-notch pet care facilities since 1995. We have both Best Friends Pet Hotel and Best Friends Doggy Daycare (& Spa) facilities across the country. We continue to improve and expand our offerings to better meet the needs of our clients (both human and furry).

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