Goodyear Auto Service

Robert Coy

Terrible customer service! This Goodyear is apparently not in the tire repair business. The rude, arrogant staff told me they were not sure how many days it would take them to repair my flat tire, after all who needs their car fixed! I would encourage the owner to make the staff spend some time down the street at Tuffy Tire & Auto Service to see what good customer service looks like.

Greg Beall

I was driving to a doctors appointment and picked up a nail in the tire and was able to barely make it into the Goodyear dealership before tire went completely flat. Ricky was the manager on duty and clearly was having a bad day. I’ve always said you may never know what somebody is dealing with, so I always try to give the benefit of the doubt. However the service and treatment was unacceptable. Basically I could stand in the parking lot and wait until 5 o’clock to get my tire fixed. They said they were too busy. Ricky had a major attitude and his customer service skills are lacking, at least today they were. There was one bright shining spot who’s name is Anthony, who wanted to help and tried until Ricky shut him down. I called my normal mechanic who drove 10 miles to come and repair my tire and fill it with air so I could get back on the road. Yeah crazy as it sounds I’m at a place that can fix it in five minutes but my mechanic had to stop what he was doing, shut his shop down and drive over to help me out when Goodyear would not. It’s kind of weird to see him fixing it in the Goodyear parking lot when everybody was too busy. Check out the pictures so you can see just how busy they were. Would not recommend this place and will not go back again.

Peter Shanosky

As advertised. In & out. No hard upsell, just the facts. Mackenzie (spelling?) was great.

Sebastian Niegowski

One of the worst experiences I've had in a long time. Not in the auto service/repair shop but in general. There is one lady who works there and is so mean and aggressive that at one point I just stopped asking questions because I was afraid something can happen to my car. I just wanted to get it out of there ASAP but unfortunately, I towed my car there after getting a flat tire being completely unaware of how bad I will be treated. Really, I don't know what was the reason she acted this way, I was nothing but polite and respectful towards her over the phone and then in person when I showed up to pick up the car. I know people can have a bad day but my car was there almost 2 weeks, I talked to her at least three times over the phone and I even asked my wife to call them hoping she will be treated a little bit better but it didn't help. It looks like it wasn't about a bad day or a bad week, this lady treats people like trash all day every day. Luckily, I was able to get my car and get the hell out of there. Still can't believe why would you treat your customers like that. Unreal.