Walgreens

kayla dang

I have never experienced such a profound lack of costumer service in my life. Not only did the woman lie to me but completely denied my service. I went in to take my passport photo unaware that I couldn’t wear a tank top; the woman in the front rudely told me that I couldn’t wear something sleeveless, I informed her that I had another shirt in the car which she followed up by saying that I also HAD to take off my jewelry. After changing into a blue flannel with barely any white stripes and taking off my jewelry I went back in to her comments once again. This time she denied my service and told me that I could not be helped. She was at the cash register not at the photo area so I asked for the member in charge that of which she responded that she was the picture person and looked at me with zero remorse or help. I then went to my car and looked up the passport clothing policy which stated that jewelry was acceptable and that as long as the clothing wasn’t directly white it did not matter. I feel sorry for the woman that felt the need to rudely deny my service and my appearance. I will never return to this establishment.

ZJ

Stay away from the drive through COVID test .I scheduled a rapid test ( results by email in 2 hrs) ,for 1pm appointment . Got on line at 12:20, had 5 cars in front. I got up got the window at 1:40, the pharmacist tells that my appointment was at 1:pm. “ Is this a joke?” She tells my to wait 24 hrs for results even though is a rapid test. Scariest thing is that she never showed me anything with my name or asked me for ID. Not sure where my swab thing was placed. Didn’t see anything with my info. Cutting corners and horrible customer service. Be smart, go somewhere else!!!

Dennise Velasquez

Pharmacist have no consideration to people that are in need. Sick people at that. Even after I told the pharmacy manager I would complain her response was “go ahead”. It’s like they know they can act like that & not have any repercussions. Sad sad excuse for Walgreens. Do better please

Joseph Matthews

I call the Louisiana store to get a prescription transfered to the Immokalee store @ 1450 Immokalee Drive in Immokalee, the person in LA. explained very professionally I needed to call the store here in Immokalee to have them call the LA. store to get the transfer done, I called the Immokalee store told enough personal information to get things started and almost immediately an associate named Priscilla said I needed to call the store in Louisiana and I told her immediately that not true, she said let me get the pharmacist and after what seemed like 5 minute's she came back to the answered as I she had forgotten I was on hold I told her I been on the phone holding for 5 minutes waiting to to talk to the pharmacist and quickly quips no you haven't it been o ly two minutes and promptly thru me back on hold, finally with somebody in the background she ask me for name, DOB and ask me which meds I wanted filled, I said whichever they filled and Louisiana and very loudly and she said ok we will fill them and hung up the phone, Ms Preston, Regional managers your training to this young lady is very unpleasant and unprofessional, I thought you should know.