Ferguson Bath, Kitchen & Lighting Gallery

Laura Foley

I was a little worried after reading some of the reviews regarding customer service. I was pleasently surprised! The staff could not have been more helpful. Thank you Christina H for making this a good experience!

iwona bobela

I went to the Naples showroom at 38 Goodlette- Frank Rd. to see the shower systems. I liked one of them but wanted to know if the hand shower head could be changed to the one I liked better. One of the female salespersons asked me if I needed help. I asked the question but she said she was busy attending other customers who wanted to buy a sink. She directed me to Matt at the front desk. Matt was sitting at the desk surfing the Internet. I asked for his help but he stated he could not leave the front desk. I offered to show him the picture of the system on my cell phone. He asked " And who directed you to me?" I answered : " Your coworker. She said you were taking care of walks in" . He stated: Oh no, no absolutely no". so I walked out of the store saying " You are very "friendly" at Ferguson. I felt that the customer service was really awful. Either the showroom should have a person dedicated to walk ins or it should be closed and available only by appointment. I work with Cornerstone on my bathroom and all the fixture are supposed to be bought through Ferguson. I will ask if we can change the supplier for the bathroom lights, mirrors, sinks, sink hardware as well shower system. I prefer not ever to do business again with your company.

Yasniel Hopper

Awful costumer service for the prices they trying to charge!! It’s not worth it

Dan OHara

Great place for plumbing and lighting. The staff here is always courteous, friendly and knowledgeable. Huge selection of many different items.