The UPS Store

S K

Very helpful and kind ladies. As long as your demands are reasonable, they do their absolute best to accomodate you within their power according to UPS’ own demands and rules for them. I think some customers get so frustrated because UPS Stores have guidelines like paying for extra tape for Amazon drop-offs. What they forget is that Amazon doesn’t pay individual stores for shipping and packing supplies, neither does the UPS. These stores get a very small sum for printing out the QR code labels and holding your packages at their stores for UPS trucks to come pick them up for your convenience. While you can drop-off however many returns at these stores, packing and sealing your return items from whatever online stores you bought them from is entirey YOUR responsibility. Anways, always a pleasure coming here!

Cherise Watson

The two Asian women working at this location are very rude and Nasty! Over talked me, demanding and rushing! I went for a simple return and the entire time they were both being Nasty and Rude! Why choose to be in sales with that type of attitude? I know these reviews are not taken into consideration, but someone needs to go in and give them the proper training they need to be in sales and understand how to talk to people.

james rey

These people don't answer the phone and they are hard to find so you can't get directions and have to wander around to find them. When I politely told them that I tired to call because they were hard to find, they were incredibly rude and said they had customers in the store so why should they bother answering the phone if there were already paying customers in the store. What jerks. DO NOT RECOMMEND! Use the UPS store in Normandy off Route 40 instead or Staples drop off or FedEx Office for print/copy etc. Too many other options to have to put up with this kind of rude customer service.

Elaine Jones

The customer service was excellent. They provided options with my shipping items. They provided fast service. I was in and out in no time. I will be using there service again.