UPS Customer Center

Category: Shipping and mailing service in Baltimore, Maryland

Address: 3901 Vero Rd, Baltimore, MD 21227, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 9AM–12PM

Tuesday: 9AM–12PM

Wednesday: 9AM–12PM

Thursday: 9AM–12PM

Friday: 9AM–12PM

Saturday: Closed

Reviews

Shen Twins

Oct 5, 2022

It’s an fair working environment to work if you want to stay in shape but at times I recommend knowing your worker rights because they will take advantage of you especially them overworking you also they need to upgrade swipe in machines because it’s miscalculating our pay to all workers. We also as package handlers deserve better uniforms especially our shirts. We are putting in good work for the company as well we demand brown collard shirts with ups on them. We are well unionized.

Chris Shockey

Aug 19, 2022

You need to post your hours clearly

Kevin Embury

Aug 2, 2022

Was expecting a package of tremendous sentimental value. Followed the tracking number where it is shown to have arrived at the Baltimore warehouse. Two days after expected delivery date I called and was told to file a claim. I did that and within less than 12 hours later it is declared lost. Very frustrating because I don't want reimbursement, I just want my package. Several calls, an email with no response, and much anxiety later there is still no resolution.

Jeffrey McFatten

Aug 1, 2022

I want to speak to a live customer service representative and all I get is an automated system. This is ridiculous.

Thanks! Your review is awaiting moderation.

Questions & Answers

I went to orientation last Monday and I wanted to know how long it will take to get hired.

Dyquan Arrington | Oct 7, 2019
Derpy Nube | Oct 6, 2020

I to have this question

Read More

Does ups print labels for packaging

Sugar Perry | Oct 6, 2021
Morgan Mitchell | Oct 6, 2021

Yes

So they gave me a orientation for may 31,2021. But when I went up there they was closed Bc of the holidays & no one is answering the phone... what do I do now ?

Tah F | Oct 6, 2021
UPS Customer Center | Oct 6, 2021

Hi there, thank you for contacting us. We're very sorry about this situation. Do you have a package that you need assistance with? If so, please send us our tracking information for further assistance. -Johana

What is the latest time to drop off an Next Day Earlt AM package?

Jennie Holsey | Oct 6, 2021
UPS Customer Center | Oct 6, 2021

Hi, the latest drop off time for Air packages is 7:00 pm Monday to Friday.

Is it customary for the driver to ring the doorbell when dropping off packages? Mine does not. Just curious. Thanks

Doris Sheridan | Oct 7, 2019
Tim Winslow | Oct 7, 2019

They either knot or ring once then gone. They either leave between the door and screen or take it back to the warehouse for you to pick.

How do I get in touch with HR pertaining to my application for the the Twilight Shift. Do they have a number that I may contact for my second interview.

Cynthia Lee | Oct 7, 2019
David Obi | Oct 7, 2019

There is no number for that facility. You may have to go to the company's website for employment questions.

How do i reschedule a job interview

Sko Velli | Oct 7, 2018
Sko Velli | Oct 7, 2018

I never talked to anyone it scheduled me for an interview on the computer. N human resources number is all computer talking

Read More

Does anyone know a direct number for HR ?

Nataysha Williams | Sep 6, 2022
UPS Customer Center | Sep 6, 2022

Hello, if you are a UPSer, you can reach out to your supervisor to obtain this information.

The agent did not give me a receipt for my shipped Package. He stated that I did not need one. Is this normal

Bob Haynie | Feb 8, 2022
Lenny Bishop | Mar 10, 2022

Yes. You really don't need the receipt. Just the tracking number.

Read More

How do I apply online for a job part time?

Jennifer Lembach | Jan 9, 2022
Just being honest | Feb 8, 2022

Website

I know the ups on joh Ave opens back up at 5:30 pm can I take a package in and have a label printed at that time

Sugar Perry | Oct 6, 2021
Reggie c | Oct 6, 2021

Yes

How are we supposed to know our package have arrived i donot have ESPJust Think about this question???

J queen | Oct 6, 2021
UPS Customer Center | Oct 6, 2021

If you need further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPS.

Read More

Are they closed at 12 noon on Thursday

L M Tallie | Oct 6, 2021
UPS Customer Center | Oct 6, 2021

Hi, the hours of operation of our customer center is from Mon – Fri: 9:00 AM - 12:00 PM, 5:30 PM - 8:30 PM.

Is this a UPS drop off location where you can drop off your Amazon packages here to return?

Courtney Losiewski | Oct 6, 2021
KXD Z | Oct 6, 2021

At here you can drop Amazon return packages to customer service, just make sure your return package is using UPS.

Read More

Where is the entrance

Diamond Floyd | Oct 6, 2021
Johnny Johnson | Oct 6, 2021

If the gate is closed there closed

Read More

So y’all just stealing people package and claim them As delivered????? I see why people are suing you guys . Why are y’all still in business????? You guys are so unprofessional and I don’t normally do reviews. But You make me want to write a re

Danielle Nestor | Oct 6, 2021
Kevin Gannon | Oct 6, 2021

UPS has been in business for 90+ years and yes packages get stolen if you contact 1-800pickups and start a claim, and also contact the shipper as well

Does ups open up to private drivers to help deliver packages similar to Amazon?

Parking Enforcement | Oct 6, 2021
Shantell Mckethan | Oct 6, 2021

I would say better training process than Amazon

How do I contact my manager at ups

Lit LikeJay | Oct 6, 2021
UPS Customer Center | Oct 6, 2021

Hello, please provide us more details, contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPSHelp.

Read More

When i pay for ups shipping why does it end up at the post office to be shipped?

James Andre SNP RCK Alston | Oct 6, 2021
UPS Customer Center | Oct 6, 2021

If you need further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPSHelp.

Read More

I know there is a pickup from 9:00 am to 12:00, what's the other?

Randall Holbrook | Oct 6, 2020
Mrs. Money | Oct 6, 2020

Monday- Friday 9AM-12PM & 5:30-8:30PM Saturday-Closed Sunday-Closed To answer your question(5:30PM -8:30PM)

What are the hours of operation to mail packages?

mary ellen smith | Oct 6, 2020
Mrs. Money | Oct 6, 2020

Monday 9AM–12PM & 5:30–8:30PM Tuesday 9AM–12PM & 5:30–8:30PM Wednesday 9AM–12PM & 5:30–8:30PM Thursday 9AM–12PM & 5:30–8:30PM Friday 9AM–12PM & 5:30–8:30PM Saturday Closed Sunday Closed

Read More

Do they have a contact number or email?

BigTwo Oh2 | Oct 6, 2020
Joe Elizondo | Oct 6, 2020

No email you must call or go in person.

Read More

Where do I go to fill out my i9

Jeffrey Bryan | Oct 6, 2020
Joe Elizondo | Oct 6, 2020

What's an i9? Is that the change of address?

I went to my second interview and was told I'd hear back by now and I haven't is there anyway to contact their human resources I can't find a number myself

malcolm price | Oct 6, 2020
BIG CHUBB THE CALVINIST | Oct 6, 2020

Try upsjobs and go to your app and you should be able to find a number or an email to ask.

Are they hiring ?

Rapperswrld Ny | Oct 7, 2019
Ray Erika Small | Oct 7, 2019

Yes

Read More

How do I find out the cost to ship to Accra Ghana

Rene Williams | Oct 7, 2019
Joe Elizondo | Oct 7, 2019

First, you will have to find out who ships to Accra Ghana and contact them

what do you bring to the interview

Tara Crampton | Oct 7, 2019
Patricia Spaulding | Oct 7, 2019

Resume and references if u have them

Can i overnight a package from this facility

Michael Johnson | Oct 7, 2019
David Obi | Oct 7, 2019

Yes

How do I get to talk with a manager?

Samira Dacosta | Oct 7, 2019
Eric Jones | Oct 7, 2019

Use the app and a Manager will call you

Read More

Were is the ups regional facility in baltimore.

Corey Jones | Oct 7, 2019
Jake Owen | Oct 7, 2019

3901 Vero Rd, Baltimore, MD 21227

Read More

How do I contact a specific customer center every time I call they tell me that it’s a call center in a different state. I recently got an interview for a job as a package handler and they said they’d contact me buy Thursday which was oct 11th

Santori Entertainment | Oct 7, 2019
michael stewart | Oct 7, 2019

I suggest you come up in person

Does anyone remember the guys name that you meet on the appointment

Armond Branch | Oct 7, 2018
James Tanner | Oct 7, 2018

Ted

How do I contact someone about a job

Sylvanna Jones | Oct 7, 2018
Bob Baroncinni | Oct 7, 2018

Upscareers.jobs

Read More

Can you pick up packages on Saturday at this location?

Kyle | Oct 7, 2018
Keith Hollinger | Oct 7, 2018

No sorry there closed

Read More

My name is Larry Turnage I came up there for and interview and the man Shawn said they were going to give me a call I never received one

Larry Turnage | Oct 7, 2018
Joshua Carr | Oct 7, 2018

What’s there number ? To call

Read More

My name is Larry Turnage I been had my interview the person that I

Larry Turnage | Oct 7, 2018
Lobo X | Oct 7, 2018

You're contacting a customer forum, not the company directly. Here you ask questions of people who have knowledge to share based on experience as customers.

Does this location pack and tape items for you

Jay Linahan | Oct 7, 2018
Omar Little | Oct 7, 2018

How come there’s no number directly to the this location only the customer care center 800 number and they can’t even transfer your call it’s like there’s no way to get in touch with this warehouse directly any one know a number to this place???

Read More

My grandson has put in a app about 6 mo. ago his name is Cameron Clark i like to know why they haven't call him yet

Michele Mitchell | Oct 7, 2017
Unique | Oct 7, 2017

Tell him to call and try to be persistent because they always hiring all around the season so they might not have any openings but usually they schedule you a interview as soon as you pass the questionnaire

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places