Glen Haven Memorial Park

Geraldine Werkmeister

My mother purchased her site here before she passed away. We were treated with respect and kindness by Dolores Emche. Each time I have been here I am always very satisfied with the service and appearance of the property. I recommend Glen Haven Memorial Park to everyone.

shirley williams

My mother is buried there. The lawn co hit her cameo picture and broke it. I was told by Delores that there is nothing they can do.3 years ago the lawn care co broke the headstone and it was replaced. Worst cemetery I have ever seen!

Rose

--2nd update as of 22 Aug 2022… I made another email inquiring when my moms engraving was going on the schedule as told 15 Aug22 .. i will keep posting until resolved . I am sure George or Chuck ( the un-disclosed Owner is working personally ) . Right ???????? -Update- after this review, contact was made with the promise of the engraving being placed on the schedule... Today is 16 Aug 22. I will advise when results are MET. I have to wonder how many others have family/friends UNMARKED as well??? To the owner (Name wasn't disclosed) the most important part of Customer Service/Support is too keep your clients/customers informed of delays and completion not excuses. Own the situation and 'make good' not open ended promises!! ----------------------------------------------------------------------------------------------- With the level of frustration felt I don’t think GlenHaven deserves even 1 star ! My mom passed away in Dec 2021 and to this day of 13 August 2022 the prepaid engraving service for date of death remains blank !! I have made numerous attempts by contacting Marty ( sales counselor who unfortunately cannot assist) and GM Clara (who hasn’t had the decency to return my calls, nor contact me in any form) . I am resorting to filing a complaint with BBB and sharing this review to (as I’ve been told there are numerous families in the same situation) . If the Engraving company breached their contract with GlenHaven that is on them, NOT the families who pre-paid for these services . We are left with a feeling of deception and pain as we have no closure ! Bottom line - unless GlenHaven takes responsibility please don’t put your loved ones in their hands as you will be greatly disappointed !!

Jean Cater

Mom died and was laid to rest in a crypt at Glen Haven Memorial Park Cemetery, several years ago. Until recently the crypt was not marked. This was a cause for great frustration. Seems every time I asked about this problem I was told it would be taken care of to no avail. After talking to Tom he was very understanding and empathetic when we spoke. The crypt plaque was installed within days. After all these years Tom got the job done. Thanks Tom