Address: 161 Big Elk Mall, Elkton, MD 21921, USA
Phone: +14434062345
Sunday: 6AM–10PM
Monday: 6AM–10PM
Tuesday: 6AM–10PM
Wednesday: 6AM–10PM
Thursday: 6AM–10PM
Friday: 6AM–10PM
Saturday: 6AM–10PM
Jesse Giron
Excellent and quick service provided
Mary Everhart
This technician worked to solve the icing problem. He removed the door front on the freezer and seated the seal properly. He went on to install the new sensor that was creating icing in the refrigerator and freezer. He showed me how to power the unit off and on. I am very pleased with his work and helping me understand some of the features of the unit!
Kevin Stehl
They just use this as a way to try to upsell you the Sears Home Warranty. They are not actual repairman. Don't use them!
Ralph Simpson
Yesterday (April 27), I had a negative experience with this organization. Despite scheduling my appointment back on April 17 for yesterday (10AM-2PM) and receiving an e-mail promising the technician's arrival at my home at 11:06AM; no one visited my home. Furthermore, I received no notification that there would be any delay until 30-40 minutes after 2PM. This is after I initiated a phone call to this organization and held for 10 minutes to find out what was going on and was promised a phone call from the technician. I ended up having to postpone a 2:30PM commitment due to the uncertainty of my appointment being kept. Though I spoke to the technician and 2 people at the call center; no one was able to finalize a decision on my request to have the Diagnostic Fee waived upon rescheduling my appointment. If there are any other options besides this organization to repair your appliances; I suggest you take them and stay away from Sears Appliance Repair!
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You’ll get the same appointment availability, regardless of whether you book online or call. Booking online is easy, and usually takes less time than calling.
Sears Home Services is still a leading appliance repair service in the United States. We repair most major appliance brands, makes and models, no matter where you bought them, even if you're not near a Sears store. Our technicians are appliance repair experts who you can trust for repairs on top appliance brands like Carrier, Samsung, Maytag, Bosch and LG.
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