Valley Hospital

Category: Mental health clinic in Phoenix, Arizona

Address: 3550 E Pinchot Ave, Phoenix, AZ 85018, USA

Phone: +16029574000

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Brett A

Oct 6, 2022

Mental Healthcare in this state is a joke. I am assuming every red state it is just as bad if not worse (technically we are a blue state but not really). Very little funding, questionable ethics, burnout because too many need help and not enough money and resources to help. Having said all that I think this place is better than most and are making an honest effort. But what is really needed is a lot more money spent on mental health, job training, counseling, better legislation, less bureaucracy, fewer agencies, better training, etc etc....

Conor Brew

Aug 22, 2022

Im thinking there outpatient program is a good idea. I'm pretty sure that's where there real ticket is.

Sarah Smurf

Aug 5, 2022

I love this place !!! It's my #1 choice of places to go to get my head right!!!

Robert Lane

Jul 29, 2022

STAY AWAY. While there are people that say they've been helped here - and they may well have - I found the facility anything but helpful. In fact it was a horrible experience. Here's my issues with this facility: - You're stuck with a roommate; there are no private rooms. And that person could be anyone from someone who's dealing with mild symptoms of depression all the way to a full-on raging alcoholic who makes constant noises at night. Or worse. - They have an very bold bias towards military and first-responders, making anyone outside of that feel they are less-than. - Most of the staff is there for a paycheck. Very few have a the right patient, caring attitude towards a behavioral facility that is supposed to be the first step towards recovery - regardless if it's substance abuse or suicidal depression. - The Dr's (psychologists/psychiatrist) spend very little time with you; less than 5 minutes typically. So there's almost no opportunity to actually talk things out. Same for case workers. My best, helpful conversation was with a tech. - The group sessions are facilitated by people who really have no business leading a group of people in some form of crisis. At best they'll gloss over some handouts they give you. Most of the time they've got nothing of real-world experience to share or help you with. Just off-the-cuff commentary. Useless, annoying and not at all helpful. I left there feeling worse than when I went in. I simply said the right things so I could get released and out of there. Any behavioral health facility is going to be a tough environment to endure. Their first priority is to stabilize the patient from whatever ails them, be it depression or substance abuse, and hopefully get them either back home, to a safe environment or to a long-term rehab facility to continue treatment. But this first step is really critical to treat the people that come to them in the proper manner. My experience in dealing with the environment at Valley Hospital was far less than healing or helpful. If you want somewhere to go that's actually managed properly, has a clean environment, private rooms to give you space to rest and more, try Banner Behavioral in Scottsdale. 100% better.

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Questions & Answers

Do u have rooms open or when is the best time to go in for open???

jared elzy | Oct 6, 2018
Wendy Arevalo-Kaylor | Oct 5, 2020

Why is it horrid

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Are you allowed outside contact while going through detox.

Marcus Lowe | Oct 5, 2020
Miss Megan | Oct 5, 2021

Yes, they have a patient phone

Will they help me kick herion?

Joan Bozmoski | Oct 6, 2018
Danny m | Oct 6, 2018

Yes

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Do you except people with out insurance

Jamie Green | Oct 5, 2021
Britney Bailey | Sep 5, 2022

Yes they do

Do you have alcohol detox as well?

michelle luedee | Oct 6, 2019
Jen Marie | Oct 5, 2020

There is no addictionologist on staff. They really have no clue what they are doing when it comes to detox.

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How much would it be if you don't have insurance

steven doran | Jan 8, 2022
Annette Thiessen | Jan 8, 2022

I don't know.you have to call, i was only complaining about their little trees an bushes around the hospital in outside on the curve, that haven trimm it down, and it dangerous because you can't see nothing while trying to turn to your left heading towards the school, i almost got T.boned twice.

How much outside time do you get and are you allowed phone

Billie-jean Fedd | Oct 5, 2020
Michael Clark | Oct 5, 2020

They now only allow three smoking breaks in the day. This is a new policy as of today. They do also allow telephonic contact during detox.

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How do they treat opiate addiction?

Dr. Jr | Oct 6, 2019
Jen Marie | Oct 5, 2020

They put me into Precipitated W/D after giving me subutex at 24 hrs. coming off fentanyl. My new Dr. at an outpatient facility was appalled and said it should be given at 48 hrs at least. Makes sense, since the girl I spoke to on my unit that was transferred up there 2 to 3 days after her intake, said she had just been given subutex (after being there 2 to 3 days). It was a nightmare. There is also no addicitonologist there and my nurse, after pumping me me with meds on her shift and on her next shift, said 2 days later, she thought she was going to kill me, with all the meds she had given me. Stay away. They also lost all my belongings. Place is BS. They need an addictionilogist or better nurses and a better supervisor that is not named Deanna. She is a total wench!

Does anyone know if they separate the women and men here? Or are they all placed the same just in different units?

Rochelle Declay | Oct 6, 2019
T S | Oct 6, 2019

Both, they do have an all women's unit, also co-ed. I believe they would accommodate based on your individual needs.

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Does this place accept ahcccs for detox?

Hector Lopez | Oct 6, 2019
Mike Ulizio | Oct 6, 2019

Yes

Can I have my cell phone in detox?

Jayden Powell | Oct 6, 2019
Courtney Calvo | Oct 6, 2019

No

Do they use subutext to detox from heroin

Ben Laut | Oct 6, 2019
Jen Marie | Oct 5, 2020

Be careful if there for fentanyl. They put me into Precipitated W/D by giving it to me at 24 hrs. Incompetence at best. Please be careful.

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Is this hospital state funded ? I have no insurance and desperately need help. Thank you for your input. Laurie

Laurie Ogle | Oct 6, 2019
Jen Marie | Oct 5, 2020

They accept ACHHHS, but do go elsewhere. This place is incompetent!!!

Do i just show up there and say i want to check in?

Joan Bozmoski | Oct 6, 2018
Jason Gilliss | Oct 6, 2018

For? I'd start with e.r.

When coming to the hospital do I need to bring my own clothes

Veronica Wolfchief | Oct 6, 2018
Jen Marie | Oct 5, 2020

Yes and hopefully they don't 'lose' them, like they did mine.. Along with a pair of shoes and a book. Crooked place

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