Quail Run

Category: Mental health clinic in Phoenix, Arizona

Address: 2545 W Quail Ave, Phoenix, AZ 85027, USA

Phone: +18447727771

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Timothy Wells

Oct 8, 2022

Seems like a decent place to get help. I went in because of financial stress grating to be too much ended up losing my job due to being in their for a week and then lost my apartment shortly after because I was paycheck to paycheck . I’ve been homeless since my credit sits in the low 500s from deferred medical bills I couldn’t keep up with. I went there and regret going every day. The money spent here would’ve gone to better use for a weekend in Vegas . Only go if you really have money and can take time off work or else you put yourself in a worse situation.

Pamela

Oct 6, 2022

This place is a nightmare when I was admitted I had blood pressure at 2:28 over 140 they would not give me any medication for high blood pressure try to put me on horrible psychotic medication and it turned out that I had renal stenosis and seriously high blood pressure the doctors are a joke the text they have there are words the nurses are horrible and they act like jerks towards you especially if you're elderly and I really thought it was discrimination and this place needs to be closed down their dirt do not send your loved one there

Madison Dunlap

Sep 26, 2022

Would leave a 0 but you have to leave a star to leave a review. Kitchen staff was great. I do also want to say maybe a handful of staff executed their jobs well and had smiles on their face. This place is really unorganized though and it didn’t make me feel safe while in there. I also felt not welcomed and felt burdensome when I would ask my nurse for something that only the nurses can grab. There were eye rolls, big sighs, and attitude thrown all around from staff. Also it’s not a safe place for trans members. They deadname and don’t have a system to make people feel safe. They don’t even care that they don’t either. Saw one person discharge early AMA because of it and one other person while in my stay that felt unsafe because of it also. They don’t have any systems for panic attacks, and they don’t have people for you to talk to either. 0/10 pls save yourself from this place

Art in Arizona

Sep 22, 2022

First impression: horrible customer service. Had the absolute worst experience just now with the receptionist, she was white and she was wearing dark pink/red shirt, long dirty blonde hair and she was just rude and seemed like she couldn't be bothered, when all I was trying to do was drop off clothes for my sister for the very first . She should get her attitude in check before she comes to work is all I'm a going to say

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Questions & Answers

can you just walk in and ask for an assesment

Carter Erickson | Oct 20, 2018
lilcanboi | Oct 20, 2019

Don't go i hate the groups send them to jail its more fun

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Is there a way for me to get into contact with a friend who's been admitted without visitation?

WitchDoctorChromatic | Oct 20, 2018
Erika Brock | Oct 20, 2018

Yes, they should have a patient I.D code assigned to them. You will need their first and last name and patient code to reach them. You can call the front desk and they will let you know what time your loved ones can use tge phone. It's different depending on if they are adolescent, adult, or geriatric.

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So my buddy was sign in there wed was wondering how much days are you in there till they let you call your friends or family, or let you visit them. Really like to know really missing him.

Jaycob Flames | Oct 19, 2021
Kyle | Oct 19, 2021

they should let him call at the next phone time after he is fully admitted

Can you bring food for them when visiting?

Fernanda Perez | Oct 19, 2020
Jason Billingham | Oct 19, 2020

No you can't.

What time are hours of visitation. For adults. Please anyone knows

gustavo orozco | Oct 20, 2019
Katherine Coronel | Oct 20, 2019

Monday, Tuesday, Thursday, Friday, Saturday, and Sunday at 7:30 I believe.

What time are visiting hours?

Mario Marroquin | Oct 20, 2019
David Marin | Oct 20, 2019

Honestly depends on age an section. My daughter's visiting hours were completely different than below. Best to call and find out. You'll need the patient's security code to get any information tho.

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I was a patient at quail run. I was at the third floor for teenagers and when I got out I later noticed that the window was broken on the same floor. Does anyone know how this happened?

Grace Russell | Oct 20, 2019
Bianca Saenz | Oct 20, 2019

3rd floor isn't for adolescents If you were a patient at the hospital on the 3rd floor you are an adult.

Do they provide outpatient psychiatry services?

Fayth Kayes | Oct 20, 2019
Cindy M | Oct 20, 2019

No they dont give e you any information unless it had to do with their pocketbook

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Can you smoke here?

Kristin LaCoy | Oct 20, 2018
J DL | Oct 20, 2018

Unfortunately, it is not a smoking facility.

My daughter is s.m.i. and I can't take care of her or house her anymore. With my health failing, i have been diagnosed with congestive heart failure,diabetes,10% use of my heart. Do you have a place for her to live, and receive care that she needs?

Velma Gilllenwater | Oct 20, 2018
Chip C | Oct 20, 2018

Quail Run is psychiatric acute care. They do not do longer term care or housing.

Is there a phone # to call ?

Ginny Wendland | Oct 20, 2018
J DL | Oct 20, 2018

602-455-5694 for the intake department

How do I get hold of HR to apply for a position? Never an answer at the published number

Jackie Menefee | Oct 20, 2017
Kelli Wade-Cleaves | Oct 19, 2020

Do you hire lpns

What do i do to check in ? What time can I

lynn raber | Oct 20, 2017
Grace Russell | Oct 20, 2019

You can call or show up for an appointment

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