Kay Jewelers

Category: Jewelry store

Address: 34 Southpark Cir, Colonial Heights, VA 23834, USA

Phone: +18045207544

Opening hours

Sunday: 12–6PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Willie Beverly

Aug 16, 2022

I've been working for Kay Jewelers for 8 yrs. It's a wonderful place to shop and work.

Alex Nowden

Apr 29, 2022

Nice display for every budget

Kelly Houp

Apr 16, 2022

Poor quality, poor service. Ring has been sized 3 time and still not right, diamond fell out and lost, multiple repairs.

Asa Carpenter

Jan 11, 2022

BEWARE Kay Jeweler's is passing off used wedding rings as new. I bought a new wedding band and when I received it it was covered in scratches and clearly worn by someone for not a short period.

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Questions & Answers

Does Kay Jewelers repair watches?

Kay Jewelers | Jun 7, 2022
Kay Jewelers | Jun 7, 2022

Yes, every Kay Jewelers can examine and repair most watches. Kay Jewelers ’s watch care and repair services include battery replacement, seal and pressure tests, band sizing, crystal face and stem replacement, and full restoration. However, some watches have particular movements or seals that can only be replaced by the manufacturer. If your watch falls into this category, we can help you arrange for a repair through the manufacturer. You can bring watches for repair to Kay Jewelers regardless of where they were purchased.

Does Kay Jewelers personalize existing jewelry?

Kay Jewelers | Jun 7, 2022
Kay Jewelers | Jun 7, 2022

Yes, Kay Jewelers can personalize jewelry regardless of where it was purchased. Personalization services include engraving or embedding a gemstone. Kay Jewelers also offers free jewelry consultations and ideas for refurbishing or reimagining your jewelry into something new.

Does Kay Jewelers engrave jewelry?

Kay Jewelers | Jun 7, 2022
Kay Jewelers | Jun 7, 2022

Yes, Kay Jewelers can engrave most jewelry. You can bring jewelry to be engraved at Kay Jewelers regardless of where it was purchased.

Can Kay Jewelers resize a ring?

Kay Jewelers | Jun 7, 2022
Kay Jewelers | Jun 7, 2022

Yes, Kay Jewelers can resize rings regardless of where they were purchased. To resize a ring, you can either walk-in or make an appointment on our website.

Can I bring jewelry to Kay Jewelers for restoration or repairs if it was purchased somewhere else?

Kay Jewelers | Jun 7, 2022
Kay Jewelers | Jun 7, 2022

Yes, Kay Jewelers will appraise, clean, service, and repair jewelry of all types, regardless of where it was first purchased.

Do I need an appointment to repair jewelry at Kay Jewelers?

Kay Jewelers | Jun 7, 2022
Kay Jewelers | Jun 7, 2022

No, most Kay Jewelers locations are not requiring appointments at this time, but if you would like to make an appointment, you can do so by going to our website.

Does Kay Jewelers replace watch batteries?

Kay Jewelers | Jun 7, 2022
Kay Jewelers | Jun 7, 2022

Yes, every Kay Jewelers can examine and replace the batteries in most watches. You can bring watches for battery replacement to Kay Jewelers regardless of where they were purchased.

Can Kay Jewelers repair jewelry?

Kay Jewelers | Jun 7, 2022
Kay Jewelers | Jun 7, 2022

Yes, Kay Jewelers offers a variety of repair services for rings, necklaces, earrings, and bracelets. These include prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement, chain repair, clasp replacement, earring back and post repair, and pearl restringing. Kay Jewelers also offers watch battery replacement and repair. You can bring jewelry for repair to Kay Jewelers regardless of where it was purchased.

Can I trade-in or upgrade natural-to-natural diamond jewelry at Kay Jewelers ?

Kay Jewelers | Jun 7, 2022
Kay Jewelers | Jun 7, 2022

Yes, diamond trade-ins purchased at Kay Jewelers are awarded the full value of the original purchase price; the purchase price of the upgrade must be double the original value or more. Please see jewelry specialist for more details.

Does Kay Jewelers inspect jewelry?

Kay Jewelers | Jun 7, 2022
Kay Jewelers | Jun 7, 2022

Yes, Kay Jewelers can inspect your jewelry and test your diamonds for free.

Can Kay Jewelers appraise jewelry if it was purchased somewhere else?

Kay Jewelers | Jun 7, 2022
Kay Jewelers | Jun 7, 2022

Yes, Kay Jewelers can appraise jewelry regardless of where it was purchased. Kay Jewelers offers appraisal services in stores so you can easily find the value of your jewelry and get documentation. For more information on jewelry appraisals and events, visit Kay Jewelers’ website.

Can Kay Jewelers do custom jewelry design?

Kay Jewelers | Jun 7, 2022
Kay Jewelers | Jun 7, 2022

Yes, Kay Jewelers can help you complete a custom jewelry design from scratch. Custom design services include combining a loose diamond and setting, adding custom details or gemstones, or starting with a sketch. Kay Jewelers can also help you reimagine and transform an existing piece of jewelry – like turning a ring into a necklace.

Does Kay Jewelers do jewelry consultations?

Kay Jewelers | Jun 7, 2022
Kay Jewelers | Jun 7, 2022

Yes, Kay Jewelers offers free jewelry box consultations. We also offer ideas for refurbishing or reimagining your jewelry into something new.

Does Kay Jewelers clean jewelry?

Kay Jewelers | Jun 7, 2022
Kay Jewelers | Jun 7, 2022

Yes, Kay Jewelers can professionally clean jewelry for free.

How long does it take for Kay Jewelers to resize a ring?

Kay Jewelers | Jun 7, 2022
Kay Jewelers | Jun 7, 2022

Kay Jewelers can usually complete a ring sizing within a week. Ask a jewelry consultant for more details.

Can Kay Jewelers repair a ring?

Kay Jewelers | Jun 7, 2022
Kay Jewelers | Jun 7, 2022

Yes, Kay Jewelers offers a variety of repair services, including prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement. If you’re not sure what kind of repair your ring needs, you can bring it in for a free inspection. You can bring rings for repair to Kay Jewelers regardless of where they were purchased.

Can Kay appraise jewelry if it was purchased somewhere else?

Kay Jewelers | May 8, 2022
Samuel Johnson | May 8, 2022

I believe they would

Read More

Does Kay replace watch batteries?

Kay Jewelers | May 8, 2022
Kay Jewelers | May 8, 2022

Yes, every Kay can examine and replace the batteries in most watches. You can bring watches for battery replacement to Kay regardless of where they were purchased.

Does Kay inspect jewelry?

Kay Jewelers | May 8, 2022
Kay Jewelers | May 8, 2022

Yes, Kay can inspect your jewelry and test your diamonds for free.

Can Kay repair jewelry?

Kay Jewelers | May 8, 2022
Kay Jewelers | May 8, 2022

Yes, Kay offers a variety of repair services for rings, necklaces, earrings, and bracelets. These include prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement, chain repair, clasp replacement, earring back and post repair, and pearl restringing. Kay also offers watch battery replacement and repair. You can bring jewelry for repair to Kay regardless of where it was purchased.

Can I trade-in or upgrade natural-to-natural diamond jewelry at Kay?

Kay Jewelers | May 8, 2022
Kay Jewelers | May 8, 2022

Yes, diamond trade-ins purchased at Kay are awarded the full value of the original purchase price; the purchase price of the upgrade must be double the original value or more. Please see jewelry specialist for more details.

Does Kay personalize existing jewelry?

Kay Jewelers | May 8, 2022
Kay Jewelers | May 8, 2022

Yes, Kay can personalize jewelry regardless of where it was purchased. Personalization services include engraving or embedding a gemstone. Kay also offers free jewelry consultations and ideas for refurbishing or reimagining your jewelry into something new.

Does Kay do jewelry consultations?

Kay Jewelers | May 8, 2022
Kay Jewelers | May 8, 2022

Yes, Kay offers free jewelry box consultations. We also offer ideas for refurbishing or reimagining your jewelry into something new.

Does Kay repair watches?

Kay Jewelers | May 8, 2022
Kay Jewelers | May 8, 2022

Yes, every Kay can examine and repair most watches. Kay’s watch care and repair services include battery replacement, seal and pressure tests, band sizing, crystal face and stem replacement, and full restoration. However, some watches have particular movements or seals that can only be replaced by the manufacturer. If your watch falls into this category, we can help you arrange for a repair through the manufacturer. You can bring watches for repair to Kay regardless of where they were purchased.

Does Kay engrave jewelry?

Kay Jewelers | May 8, 2022
Kay Jewelers | May 8, 2022

Yes, Kay can engrave most jewelry. You can bring jewelry to be engraved at Kay regardless of where it was purchased.

Does Kay clean jewelry?

Kay Jewelers | May 8, 2022
Kay Jewelers | May 8, 2022

Yes, Kay can professionally clean jewelry for free.

Can Kay do custom jewelry design?

Kay Jewelers | May 8, 2022
Kay Jewelers | May 8, 2022

Yes, Kay can help you complete a custom jewelry design from scratch. Custom design services include combining a loose diamond and setting, adding custom details or gemstones, or starting with a sketch. Kay can also help you reimagine and transform an existing piece of jewelry – like turning a ring into a necklace.

Can I bring jewelry to Kay for restoration or repairs if it was purchased somewhere else?

Kay Jewelers | May 8, 2022
Kay Jewelers | May 8, 2022

Yes, Kay will appraise, clean, service, and repair jewelry of all types, regardless of where it was first purchased.

Can Kay repair a ring?

Kay Jewelers | May 8, 2022
Kay Jewelers | May 8, 2022

Yes, Kay offers a variety of repair services, including prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement. If you’re not sure what kind of repair your ring needs, you can bring it in for a free inspection. You can bring rings for repair to Kay regardless of where they were purchased.

How long does it take for Kay to resize a ring?

Kay Jewelers | May 8, 2022
Kay Jewelers | May 8, 2022

Kay can usually complete a ring sizing within a week. Ask a jewelry consultant for more details.

Can Kay resize a ring?

Kay Jewelers | May 8, 2022
Kay Jewelers | May 8, 2022

Yes, Kay can resize rings regardless of where they were purchased. To resize a ring, you can either walk-in or make an appointment on our website.

Do I need an appointment to repair jewelry at Kay?

Kay Jewelers | May 8, 2022
Kay Jewelers | May 8, 2022

No, most Kay locations are not requiring appointments at this time, but if you would like to make an appointment, you can do so by going to our website.

What are the Covid safety practices like here?

Anonymous | Oct 5, 2022
Latoya Gray | Oct 5, 2021

They are just like anywhere else you go. Wear your mask and 6ft apart

Do you repair necklaces?

Lyndal Russell | Oct 5, 2021
Shawn 68 | Oct 5, 2021

Yes they do

Do you need to hire someone to repair jewelry for your store?

Cong Le | Oct 6, 2019
Amanda B | Oct 6, 2019

No repairs are done in store. They are shipped out.

How come you can never get anyone to answer the phone when you call?

Kimberly Wells | Oct 6, 2019
James Reed | Oct 6, 2019

Don't know never called them

What sales or deals do you have going on now at clinical heights store?

jason lespier | Oct 6, 2018
Lynwood Matthews | Oct 6, 2018

I don't know what sales they are having.

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Thanks! Your question is awaiting moderation.

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