Epic Urgent Care Center

Category: Urgent care center in Philadelphia, Pennsylvania

Address: 8021 Frankford Ave, Philadelphia, PA 19136, USA

Phone: +12153324440

Opening hours

Sunday: Closed

Monday: 8AM–8PM

Tuesday: 8AM–8PM

Wednesday: 8AM–8PM

Thursday: 8AM–8PM

Friday: 8AM–8PM

Saturday: 8AM–4PM

Reviews

Joy Andrews

Jun 1, 2022

Insurance fraud alert!! They made us pay in full for services rendered that day, and told us we would have to submit it ourselves to our insurance company for reimbursement. Then, they also billed our insurance company, who also paid them in full! They double-billed, and got paid twice! Now, we can not reach them as their phone number is not in service!

EL Brown

Mar 4, 2022

Didn't answer the phone typical Frankford Ave behavior definitely not surprised🤷🏽‍♂️

Name Last

Jan 7, 2022

They literally sent me a text asking to confirm my appointment just for me to get there and them be closed. This is absolutely unacceptable. What a horrible business.

Thao Tran

Dec 30, 2021

The worse place ever to make an appointment with. This morning 6:30 am I scheduled my appointment for 3:30 and then I received a text message to confirm the appointment. 2 hours later I get a cancellation of the appointment from their end. I called twice and finally got a hold of someone. She told me to go back in and reschedule. Waste of my day waiting when I could have been seen somewhere else.

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Questions & Answers

Do you accept UnitedHealthcare yet??

Barb Cole | Oct 6, 2019
Epic Urgent Care Center | Oct 6, 2019

Currently we do not have a contract with United Healthcare?

Do they have xray machine to diagnose a broken bone or do you have to go to the hospital?

Catherine Jennings | Oct 6, 2018
bud Elliot | Oct 5, 2020

They do have one next door But you should go to real doctors..this place blows

Read More

Does this facility take Advanced Concepts/First Health Insurance

Craig C. | Oct 6, 2018
Epic Urgent Care Center | Oct 6, 2018

We would need to verify with the insurance if our facility can accept this insurance. We do that by seeing your card and contacting them. Each private insurance has different processes. Thank you for your inquiry.

Do you accept aenta better health insurance

Dave Jenkins | Oct 6, 2018
Epic Urgent Care Center | Oct 6, 2018

Epic urgent care does not have a contract with Aetna better health. To find an Urgent care that accepts your insurance please call the number on the back of your insurance card.

Do u except cigna health spring ?

Michele Davies | Oct 6, 2018
Epic Urgent Care Center | Oct 6, 2018

Yes we do. We open today at 8 am and close at 4pm.

Do they accept United healthcare

Eric Munyon | Oct 6, 2018
Epic Urgent Care Center | Oct 6, 2018

At this time we don't have a contract with United healthcare. We are working on the application yo accept United healthcare.

my child ears hurt can she be seen there?

Angie Matias | Oct 6, 2018
Bill and Maribeth Higgins | Oct 6, 2019

Yes you can. I had trouble with my ears as well so for future reference they do treat ears and I also got a script for ear drops but they are very touchy about giving any type if pain medicine other than tylenol or Motrin.

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