OYO Hotel Las Vegas Oasis

Nathan Demski

Please don't stay here. This place is terrible. Worst customer service of all time. It took us several minutes to even find the place and we quickly realized this was not a safe area and no one should be staying here. Pulled in to someone screaming at rooms with no one in them. We immediately realized our mistake and tried to get our refund and get out of there. After finally getting ahold of someone they said they had no proof of us being there (which we were there, but their staff was impossible to contact) and refused us a refund. We still thought it was safer for us to eat the cost and go elsewhere. We luckily found a cheaper place on the strip for the same day. Thankfully we did not have to stay the night at the OYO Oasis. I will encourage everyone I know to stay away from this place. In response to the response below: We were on the phone for 5 hours running in circles with the customer service team. Worst experience I've had at a hotel. They were not helpful and were trying to find ways to not give us our refund. Trust me, we will not be staying at the OYO Oasis again. Thank you

Thalia

Positive: I hated everything about this hotel I was nothing that I expected I don¿t recommend this hotel to anybody and also I didn¿t even get my recent back!! Very disappointed and I won¿t be coming back!

Jackson Sandoval

Stop!! Don’t even think about staying here. The pictures on website doesn’t even match the property. I was there to check in for my stay but after seeing the outside, I had to see the inside. The clerk on duty took me to my room. As soon as he open the door, oh that smell!!! I went inside and came across more disappointments. There were holes in the walls, ceilings, stains and mildews in the shower, the bed was hard and you could feel the springs. I wouldn’t even let my pet stay here. I had enough. I’m surprise I made it out of there. This motel should be shut down. I even told the clerk that night, ‘that this hotel isn’t worth $287.52 for two days. It should be $20 a night. I’m not staying and I want a refund.’ He told me I booked through Expedia. I should call them. It’s impossible to get a hold of Expedia and the front desk at this hotel. I feel I’m being ignored so please keep scrolling. Your lucky if you get your money back because I just lost mine. Thanks for your time reading this I hope it helps out. Update: The travel agent, Westgate cruise and travel, I booked with has Expedia as a third party. They got in touch with Expedia who supposably got in touch with the hotel, says I never showed up.. Wow! My refund case is closed.

The Litas Hampton Roads

This property is in a terrible location! Has the same name as another hotel casino on the strip. Which seems like a con. There wasn’t even a paved road to access the hotel from. I felt extremely unsafe staying there as a solo woman traveler and ended up not staying there after seeing the location. I expressed this to the hotel but they still refused to refund me. Had to contact my bank. Future travelers BEWARE!