Fred Beans Cadillac

Gary Belanger

I brought my Escalade in for a leaky power steering pump the day before leaving for vacation. I needed the vehicle for the mentioned vacation, the Service Manager, Service Advisor and the Techs all did an amazing job to ensure I received the vehicle back in time to leave for my vacation. They did not have some parts in stock but managed to track them down for the service required. 10/10!

Laura Balascio

We bought a brand new 2021Cadillac Escalade in July 2021. Within 8 months we noticed a musty odor and had found moisture under the floor mat. Took it in to be looked at. And they found a faulty installation on the sunroof drain. This was repaired. The carpet needed to be replaced because of the odor and the padding being wet. Service manager called me and told me there was no padding and that he was replacing the carpet as a courtesy. They kept the car and now 7 weeks later, after multiple attempts at removing the mildew musty odor they tell me my car is done and ready to be picked up. The perfume odor coming from the car is enough to make you vomit. And the mildew musty smell is STILL THERE! It smells disgusting, like a moldy basement. I can smell it when I walk out of my house. It’s on my clothes, my kids clothes, purse. Anything that goes in the car. Do not buy from this dealership! Service tech was nice and honest however the management was rude and didn’t fix the issue that was a manufacturer error. This expensive brand new car is not drivable, the smell makes you sick. And Fred beans is doing nothing to rectify this.

Melissa K

BEWARE! I took my car in and they told me I had over $2,500 worth of repairs. I got estimates from two other places, both totaling under $600.00. Cadillac Doylestown told me I had a leak that would cost over $1,000 alone. They even had the audacity to show me “pictures” of it. Both other places confirmed no leak. Looks like another shady car place trying to take advantage of people. I would never come back here and I would never recommend this place to anyone. It’s a shame because the people at the front desk are so nice, but their mechanics are lying to them and to their customers. SHAMEFUL.

Anser Bhatti

The Sales person Sean Winder is extremely nice, professional & helpful. Helped me with the whole process. It took almost 4 months to get an Escalade 2022. The whole Fred Beans Cadillac staff is extremely professional and helped us though the whole process. High recommend if your looking to get a Cadillac.