American Airlines Reservations Office

Category: Call center

Address: 4700 American Blvd, Fort Worth, TX 76155, USA

Phone: +18445310610

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Sandra Harrington

Oct 6, 2022

This is by far one of the best company's that I've ever worked in my working career!

Gee M

Sep 16, 2022

The worst experience I have had with American Airlines I have now booked the same flight 4 times. Never received confirmation email each time I call 1 800 number they day its a 2 hour wait they have called me back at 2am. I have spoken to a rep twice today each says ticket should be issued in the next 2 hours nothing comes first three flights disappeared and now price has gone up each day. Now I called what I thought was a local office I could go into the lady says I cant help you Im in Detroit and says call 1 800 number and disconnects the call then call me back and say you need to call 1800 number I tell her I have had enough and I disconnected the call she calls me back I refused to answer I didn't want to ride Delta because they are higher Spirit has those strange hours of flying but thats what I'm going to do and call my credit card company have them void transaction Frustrated just freaking frustrated at this point.

carolyn Kilburn

Sep 14, 2022

Great place to work & very helpful staff

Lawrence Salinas

Sep 5, 2022

I traveled from DFW on American Airlines flights to Indianapolis,Indiana they were great at all gates and were very helpful, reservations was simple also reasonable rate .

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Questions & Answers

Does a 10 yr old travel in us need covid test

Lisa Sheradowski | Nov 9, 2021
Shanada L | Nov 9, 2021

Not within the continental U.S.

Can u purchase tickets there?

Kenneth Carlson | Oct 6, 2019
J Ca | Oct 6, 2019

No

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How can an airline change your flight and not inform you. I found out when I printed my boarding pass. It screwed up my other reservations for the day, rental car reservation the most. Cost me $$, not to mention the time in Florida.

Donald Urbanek | Oct 6, 2018
T Michelle | Oct 6, 2018

In most cases, if you have a schedule change and your reservation was booked through a 3rd party (i.e. Expedia), they would notify you. If you booked directly with American and we have your contact info, we try our best to send each passenger notification in advance.

Can I get boarding tickets from airport ticket counter from my travel Information

Randy shillington | Oct 6, 2018
Ron Lehman | Oct 6, 2018

Yes you can get them at the ticket counter or through the self-service machine

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I have a travel voucher (from bumped flight) that I would like to use. Do I have to go to Airport ticket counter to redeem it. Planning another American Airlines Vacation.. Thanks

Richard Westfall | Oct 6, 2018
Zenobia Jackson | Oct 6, 2018

If your travel plans are more than 14 days in advance...no. You can call and make your reservation on th he phone and mail in voucher. If less than 14 days away, then you must take to airport

Do they redeem flight vouchers at this location?

matt hale | Oct 6, 2018
Brenda Scott | Oct 6, 2018

No.. this is a call center.

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Have reservations for flights but would like to cancel and use them later this year, can I do that?

Deb Deines | Oct 6, 2018
Dave Hachey | Oct 6, 2018

Yup! Call them and they'll give you a reservation number that you can use later, but only to the same destination :-)

Flew into miami from cancun. Had to walk about 2 mies from terminal to immigration. Once through there another 4 mile walk to gate which was the last in d concourse. Could you possibly make your passengers any more inconvenienced

George Katola | Oct 6, 2018
Vicki Baldwin | Oct 6, 2018

Miami I feel is our worst airport for pax as far as coming in Internationally. It is too far from terminals & customs area. Sorry for unconvincing everyone.

I’m in Ireland and the 800 number does not work. What another number I can call?

Cameron Young | Oct 6, 2018
Vicki Baldwin | Oct 6, 2018

There is a UK toll free number. Im on leave of adsence so i dont have access to number right now. Do yall have directory assistance ?

Do I need a picture ID to fly domestically?

gerardo ochoa | Oct 6, 2018
Brenda Stiles | Oct 6, 2018

Yes

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How do I register my dog as an emotional support animal?

Becky Young | Oct 6, 2018
Vernita Milton | Oct 6, 2018

Ur doc that said that they are an emotional support animal, should have papers for u to fill out to give to the special assistance coordinator.

Why can't I pick my set?

Kathleen Brown | Oct 6, 2018
Kathleen Brown | Oct 6, 2018

I paid $145.29 for this ticket the reason I can't sit way at the back cuz it hurts my ears but it known that I have paid more for my ticket so this means that you're not going to help me then

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Would like to get reimbursed for hotel room, four point in DFW. Plane got delayed, bad weather, then, no more flights to final destination. Room $119.00, confirmation number AWZXGG Renoria Shafer.

Noria Shafer | Oct 6, 2018
Brenda Stiles | Oct 6, 2018

This is done at airport only nai it due to mechanical issues

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