Blue Cross and Blue Shield of Texas

Category: Health insurance agency

Address: 1001 E Lookout Dr, Richardson, TX 75082, USA

Phone: +19727666900

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Matthew Rosenzweig

Oct 4, 2022

They are the worst insurance company. I have focal dystonia and need to get Botox. The first time they denied it and then my doctor appealed it. They allowed me to get it. I was supposed to get my second injection and they called me saying there was an issue . Tried to call them back and same with my doctor. They never called back or responded to the fax my doctor sent to them and now I might not be able to get my second injection. They suck. They denied my Botox and the doctor that reviewed it is a OBGYN a doctor that has nothing to do with my condition. Hands down the worst insurance company that I’ve ever had.

Brad Cook

Sep 23, 2022

Teresa was kind enough to be very helpful and informative about my dental plan.

Reverend Dirt

Sep 22, 2022

Bad customer service, they would just hang up on me

Bradford White

Sep 21, 2022

Ive purchased marketplace plans for my family for years. I just received an email (September)stating the price went up. This has never happened before. I called to find out why & received an automated message saying "there are difficulties, goodbye" and the call ended. Surely this is a fluke. I'll try again tomorrow.

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Questions & Answers

WHY IS IT SO DAMN HARD TO GET IN CONTACT WITH A HUMAN BEING !?

STEPHANIE PARKER | Oct 5, 2020
Ash | Oct 5, 2020

My question exactly.

what doctors are located in Irving Texas that take the BlueCross BlueShield Insurance

beverly crisp | Sep 5, 2022
Jorge Vargas | Sep 5, 2022

BCBS works with many providers (doctors) the best way to find out is to call members services. The phone number is also located on the back of your card. Follow the prompts to be guided to the correct personnel. You can also call your preferred clinic and ask then if they take BCBS, they'll likely want to know if it's PPO or HMO.

If I found a rebate check and it is past valid date can I get it reissued

Sheron Sheffield | Oct 5, 2021
Pamela Doyle | Apr 8, 2022

Unfortunately Neil not like this one. BCBS of TEXAS is just that special!! They don’t even have a policy on how to govern themselves! Really, you won’t ever find a company, in my opinion, that’s this messed up! 🤡

Read More

how can I obtain a Standard Authorization form?

Joan Ader | Oct 6, 2019
Christina Elliott | Oct 6, 2019

http://formfinder.hcsc.net/formfinder/results-display.do

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was does 40% coinsurance mean

Martina Granath | Oct 6, 2019
Scott Roche | Oct 6, 2019

That means you pay 40% of whatever the negotiated amount turns out to be be. For example, you have an HSA with no copays until you meet your deductible of $500. You go to the doctor and it costs $100, the negotiated rate is only $50, so you pay 40% or $20 of the $50 and your insurance pays the difference, which is $30. Most plans are 80/20 or 70/30, I haven't seen a 60/40 before.

Can you be covered on your spouses policy if your living in a different state?

Kelly Pettersen | Oct 6, 2018
Shantal Harrison | Oct 6, 2018

Yes

What hospitals are covered in network, in Dallas Texas area. Have blue advantage HMO

G Parks | Oct 6, 2018
Scott Roche | Oct 6, 2019

Please look here: https://public.hcsc.net/providerfinder/search.do?corpEntCd=TX1&quicksearch=no

How can I change my primary doctor?

Georgette Knight | Oct 6, 2018
Scott Roche | Oct 6, 2019

Call the number on the back of your insurance card.

Can monthly premium be paid on-line?

Reggie Schleisman | Oct 6, 2018
Sylvia Caudell | Oct 6, 2018

Good luck finding out how to do it!

How do I find a dentist office that's accept my plan?

Irving Stuckett | Oct 6, 2018
Scott Roche | Oct 6, 2019

https://public.hcsc.net/providerfinder/search.do?corpEntCd=TX1&quicksearch=no

Where can I get an ophthalmologist

Hilda Ibarra | Oct 6, 2017
Sheron Sheffield | Oct 6, 2019

My husband needs cataract surgery immediately. We have bcbs but have never used because of high deductible. Can you help please

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