Spectrum Store

Category: Internet service provider in Dallas, Texas

Address: 3450 Bainbridge Dr Suite 590, Dallas, TX 75237, USA

Phone: +18884067063

Opening hours

Sunday: 12–5PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Don Jennings

Oct 5, 2022

Terrible , the wait time Was long, store trashy outside , The associates very unprofessional And rude . Do better . It’s sad

Martia Leffall

Sep 28, 2022

Horrible experience. No way to treat customers who pay top dollar for internet? Phone and cable tv services. I returned spectrum equipment to this location, in its original boxes that spectrum shipped them to my house in. This store manager informed me that I had to take the empty boxes with me and put them in the dumpster because they had no way of disposing them??? I refused and left the boxes there. How awful of spectrum to ask the paying customer to take out their trash!!! I am deeply considering canceling all of pmy services with Spectrum.

Victor Llamas

Sep 27, 2022

Terrible service! More than an hour and they don't attend you even if you have an appointment! The staff that works in this place leaves a lot to be desired, they are useless and they do not solve anything for you!

Joseph Xavier

Sep 22, 2022

Very slow, customer service not so great either. Recommend going to another store if you can.

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Questions & Answers

So can i go pick up equipment at this location

Quintesa Polk | Oct 5, 2021
Jarrod Martinez | Oct 5, 2021

Yes. They will definitely hook you up plus you can sign up for mobile service too.

Is this the one over by Conn's

Larry Holder | Aug 6, 2022
JW22468 | Aug 6, 2022

Yes

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If i recently placed a order over the phone for the spectrum mobile services; would i be able to just pick the cellphones up at the store?

Dashawn August | Jun 7, 2022
Pinky D. | Jun 7, 2022

They are super slow, unfriendly, and the lines are always out of the door. They only ever have 2 people working and they have no sense of urgency. Never go there!

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If I were to get a phone can I get it there instead of online ordering

Valerie Pruneda | Mar 9, 2022
Kim Renee | Mar 9, 2022

I went to the store and at the end of the checkout process,the system said they'll have to mail the iPhone to me.

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Do you have to have an appt

Kelly Hammonds | Dec 9, 2021
Chef DITY | Dec 9, 2021

Yes, you can't get seen in a timely manner without one.

Do I need an appointment to pick up equipment

Chrissy Chrissy | Oct 5, 2021
chipotle vu | Oct 5, 2021

Its is WISE to make an appt, appt customers are helped first then the walk ins

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Can I get a replacement for a cable box and a remote

larry lee | Oct 5, 2020
Samuel Herbert | Oct 5, 2020

Yes U Can.

Do they have a direct phone number?

Jose Gonzalez | Oct 5, 2020
Samuel Herbert | Oct 5, 2020

Yes They Do U Would Have To Go To The Store And Get The Number From Them.

Do you have to schedule a appointment or you can just go in to pay internet bill

Gloria Macias | Oct 5, 2020
Loretta Wigginton | Oct 5, 2020

You can just go in.

Can you pay your bill at this location?

Gloria Macias | Oct 5, 2020
chipotle vu | Oct 5, 2021

Yes, at the kiosk

Can Somebody Eles Pick Up My Modem

Travondric Rollins | Oct 5, 2020
Dawn Armonta | Oct 5, 2020

I think so but call first and ask

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