Address: 345 Chestnut St, Morgantown, WV 26505, USA
Phone: +13047774100
Amy Kaplun
Paid for a king suit for 209 dollars a night. No free breakfast and nothing in that town opens until like 2pm to get breakfast. No cleaning services until you leave. You have to ask for more towels if you're staying over a night. The room key stops working after one night. No free parking and the pass they do give you for a garage down the road only allows one vehicle. The parking garage they have connected to the hotel barley fit my SUV let alone my boyfriend's truck. Staff was rude. Over priced room. We were also charged a fee that is for if you break something, even though they never even checked the room yet. the bar wasn't open when I got there at 10pm. the coffee machine in the room was broken. The sink didn't drain. Also at night when there's no staff and you need something, the bell doesn't do anything. you can ring it 100x and nobody will come to assist you. the list just goes on and on. It's a great hotel if you want no sleep because drunk people are just running screaming through halls all hours of the night. I don't even understand how they have 4.2 stars on Google. I've stayed at better motels than this. 10/10 do not recommend and would never go back.
Karen Vinsant
Rooms are clean. Comfortable bed. No frills. Key marked with wrong room number. No breakfast. TV did not work, reported but never fixed. Charged for parking without notification (it was in the small print at checkin, was not mentioned verbally). Key didn't work on second night. Door to parking lot would not let me leave, desk clerk had to come and open it. Some snacks, breakfast food and drinks in lobby, but was overpriced, especially since it was suppose to come with the room. Was pretty disappointed.
Kellie Pink
Everything looks nice at the surface level but if you actually look at the sheets, the chairs/sofa’s, and the carpet they were all gross. We found tampon applicators and white crusty stains on the sofa in ours friends suite. The fire alarm went off every time I showered, and parking is not free. The staff was very nice and helpful so that was a plus.
Lana Redden
The pictures online are no where near what the place actually looks like, I didn’t realize how generated the pictures were until we stepped in the building. The smell of the elevator set the tone for our stay… absolutely horrible. The guys at the check in were nice though. When we got up to our room, the door was unlocked and open. The latch on the inside was broken. Cleanliness was not great! There were crumbs all over the floor and the bathtub was disgusting and there was dust on every single thing we touched. I paid 190 to stay in this room, expecting a nice clean room like the pictures portray, very disappointed! Also would like to mention how rude the lady was when we called to book the room, should have learned my lesson then.
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No, but there are tons of options within a block or two of the hotel.
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