RML Specialty Hospital

Category: Specialized hospital

Address: 5601 S County Line Rd, Hinsdale, IL 60521, USA

Phone: +16302864000

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Tonya bowie

Sep 15, 2022

I must say I’m as a daughter whose mother was at this hospital for over a month am very pleased. They took excellent care of my mom. All the nurses (Inatalia, Ian, Ivy) Pct (Sonya, Sandrain, Sherelle, Rochelle) Respiratory Tammie , and Physical therapy was fabulous. The communication from Sarah one of the coordinators was everything. Sarah communicating with me about everything about my mom all of the updates even until the transfer to the nursing skilled facility. I had to write this review after seeing the bad. This place is wonderful and I’m beyond pleased. Thank you all so much.

Mary Gilligan

Jul 31, 2022

I'm so impressed with RML! My daughter is doing so well there... All of the employees are friendly, efficient and professional... I'm grateful for them.. everything was good until discharge. Took weeks to get my daughter home health care, then everything was messed up with her equipment to be delivered, and the biggest mistake was made from Social worker , was her most very important prescription.. my daughter suffered big time. Took ,more than 24 hours to get her RX fixed. But it's still not correct.. seems like once your discharged and no longer a patient.. they no longer cares what happens to you once you get home. I'm very disappointed .But her PCT, Hector was wonderful. As a retired CNA, ,we are usually the most efficient and caring employees.

Ras Fassil

Apr 7, 2022

My experience at RML Hindsale was great. I thank everyone at this center. Almost everyone gave me full attention during my stay. Day nurses and PCT staff members were great by giving me full attention I needed while I was there. My special appreciation goes to the two great therapist (PT and OT) who worked with me. They gave me serious attention and did everything to help me and encouraged me to work hard based on my ability. I truly appreciate them. Lastly, I would like to thank one of the night PCT (Efferien) who really gave me great care during night shift. There are many members of RML staff members that need appreciation but don't have the right names. If I have to say something for improvement at this location is that the night staff members need to give more attention to patients. I did not see it at night. It could be they were short handed but RML needs to improve the night service. Food service was great with few issues with one of the staff members. They served fresh and on time.

Ixanna Needless

Mar 19, 2022

UNETHICAL, UNPROFESSIONAL, DISMISSIVE,UNRELIABLE, EXTREME RUDENESS from doctors. Those are short description of the doctor, care coordinator, patient liason and most of nurses, nurse techs and if course there are a handful of exceptions. Applicable to techs and two nurses. If you want any person to die- this is the place to bring them. They do not tend to a patient's needs. Patient has to wait until the nurse feels she want to show to the room. You can press the nurse button and be ready to wait for up to 45minutes to get a nurse. Medications are got given as needed. And if they want to give it you, you be lucky. Nothing on the website stating Services provided are true. Expect the unexpected. If you are ready to die, come here. I'm so mad at this place they provided no care whatsoever to my then healthy son. He came out very sick with anemia, dehydration, infection where no reason provided by medical staff. And 100% refusal of providing me his medical records. Just remember if you want to die quick this is your place to go. Trust me this is a great review hence the one star because if there were a minus 10 stars I be first to give to this place. I am short of words in the review. Am being kind.

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Questions & Answers

How do I leave a review? I'm trying to but I cannot do so. This hospital is awful. It is dirty and congested.

Susan Oskvarek | Oct 6, 2019
Melis Geary | Oct 6, 2019

Dirty and congested. So glad my son is out of there.

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Why don’t you respond to the bad reviews? Are you ashamed of your service, or lack of service?

Maria Brennan | Oct 6, 2018
Larry Larkin | Oct 6, 2018

My wife has been in RML since February and she has had nothing but the best treatment possible the staff is very attentive and helpful they make sure that she is comfortable all the time

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What are visitors hours ?

Henry Jones | Oct 6, 2018
RML Specialty Hospital | Oct 6, 2018

Hello Henry, The visiting hours at both of our facilities are from 7am - 9pm daily. Thank you for your inquiry.

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Do you have skilled nursing staff for LVAD, trach & dialysis patients?

Marie Smith | Oct 6, 2019
Melis Geary | Oct 6, 2019

My son came in with an lvad..they were clueless on how to do a sterile dressing change..go somewhere else.

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Is there a couch in the patient's room for a family member to be able to stay overnight?

Jessica Nolen | Oct 6, 2019
Elizabeth Garcia | Oct 6, 2019

Hello, We do not have couches in the patient's room. If family wanted to spend the night we would do our best to provide a comfortable chair. Thank you

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What is your percentage of warning patients off vent

Sandi Perlman | Oct 6, 2019
Julie Ritt | Oct 5, 2020

I assume you meant "wean", not warn. And that info can be found online, I'm sure.

Can patients have their pets visit the facility for a short time (few minutes)? Can patients have fresh flowers in their rooms?

Debby Wilder | Oct 6, 2018
RML Specialty Hospital | Oct 6, 2018

Hello Debby, Unfortunately, the Illinois Department of Public Health does not allow animals in the building except service animals. Depending on the patient's ability, the family may be able to bring the pet to the hospital for an outside visit. Thank you for your inquiry

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Is president day is holiday for employees

[email protected] FaithHope690 | Oct 6, 2018
Dolly J ,Star, Abbey, & Ellie | Oct 6, 2018

Keep an eye on your family member when they're patient here. Be very careful. Husband was abused by a Nurses Aide She no longer works there. When you are patient that you have their complains about something, question it and check into it. They are all nice to your face.

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What does RML stand for in RML specialty hospital?

joseph mccormick | Oct 6, 2018
RML Specialty Hospital | Oct 6, 2018

Hello Joseph, RML stands for Rush / MacNeal / Loyola. We continue to have affiliations with Rush and MacNeal, although our current partnership is with Loyola and the Advocate Healthcare System. Thank you for your inquiry

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