Natalie's Bridal & Tuxedo

Emily Pols

I have never left a google review before but my experience was so terrible I thought I should share. My fiance chose to go through this shop as he worked in Traverse City. Out of 7 tuxes rented for our wedding only 1 didn't need alterations. My 7 year olds after being measured and fitted at this shop looked pitiful in the state of his attire. Here each tux cost nearly $300 a piece and he looked ridiculous. My wedding did not go as planned. I had an outdoor wedding but due to rain had to change it to inside and even the stress of changing and rearranging didn't upset me. I rolled with the day. It was when my son made it to my bridal quarters that I cried as I was so upset in the state of his tux. My sister and Matron of honor tried safety pinning. My mother had masking tape and we finally went that route to get through the ceremony. There was atleast a 4 inch hem she had to create with masking tape. I called this shop on Monday morning when they opened and Natalie was not there it was her day off from my understanding I could expect a phone call. Tuesday rolled around a day she supposedly works and she did not return my call. I think it's very sad when a business won't even call you back to discuss what transpired. I did reach out to Bunny Tuxedo in Grandville where our tuxes were shipped from. They hoped Natalie's being a business would try to make things somehow right. However here we sit without even a call back. Here are some pictures of my son in the pants. I plan to share more from my photographer from the actual day as I rarely had my phone on me to snap pictures the day of the wedding. Pretty sad my sister was able to dress my nephews who were ushers in better quality dress clothes and for a 1/4 of the price and it was two of them. When you look at the photos please note not only did we need to create a 4 inch masking tape hem but that this is how they fit around as well. They kept falling down though the pair we were given was sinched to the tightest they would go and no this is not how they fit on fitting appointment. No idea what happened but it was atrocious!!!!

Scott Haney

Natalie is an experienced professional! Organizing a wedding is stressful as it is; she made everything as smooth as silk. Whatever speed bumps we ran into she resolved seamlessly. 10/10 would recommend to all of my friends and family.

Alysia Youker

Natalie and her daughter were absolutely amazing and helped me find the most perfect wedding dress! I went there originally for alterations on my wedding dress that I had purchased elsewhere; Sam that does alterations is so personable and gave me exactly what I wanted! When picking my dress up I admitted that I no longer loved my dress and they helped me find one that I felt so beautiful in just 9 days before the wedding. They were able to discuss the bustle alterations and details right away. They eliminated my dress-stress and I can not speak highly enough about them and the business. Thank you Natalie for all your help ❤️

Cyndi Heys

I went to Natalie’s to try to find an off-the-rack dress since my wedding is too soon to order one. Natalie was helpful, attentive, and very easy to work with. We could tell she was busy, but she never made us feel like we didn’t have her full attention when she was in the room. I did find a perfect, beautiful dress and Natalie helped explain to me all the options I had for getting it altered (which will be somewhere in my home state, so I needed to know what I had to work with). She was genuinely happy to have helped me find a dress that I love, and it’s very clear she cares about her brides and enjoys what she does.