Taco Bell

Silas Marrs

They are clearly understaffed. There were flies on the windows. Get some bug spray!

Johan Perdomo

They always forget your food. Also, when you're in the window they ask you to back up so they can horse around inside. Just nasty.

C P

Usually my favorite Taco Bell in my area but today was a bad experience. I went inside to order thinking I can go to the register as before the pandemic and a little after. When I went in there were two employees sitting at a table. Neither one said hello. The boy who was there stood up fast and started walking behind the register. I thought he was about to take my order but he was doing a drive thru order. Then I thought he would go tell someone that I was waiting up front. No one even looked at me or said anything for FIVE minutes (Iwas trying to be patient a d not get an attitude). Then I asked if anyone was working the front register. FINALLY, the female who was sitting at the table said that I had to use the kiosk, which had a card machine. I asked thw girl if there was a way it accepted cash. She told me that when I finish ordering on the kiosk to go up to the front register (where I was being ignored already) and tell them I ordered and then I could pay for it. It seemed a bit redundant but I just told her "okay." Then I asked her how do i order the party pack tacos because i wasn't famiiar with the kiosk. She said, "I don't know." She didn't even get up out of her seat to even LOOK at the kiosk to try to help me out. So I told her that's okay and I left. Whoever owns this location PLEASE hire people who actually want to work and help the customers. This was poor customer service all the way round. I just went to the other Taco Bell on Cullen and Wilmington and got my order in the drive thru. Better customer service here also. UPDATE: I went to the TB at 7540 Bellfort Ave. in Houston, TX 77061 on September 4, 2022. It was 10:38 a.m. and the doors were locked. One of the employees, a female with short braids, told me that they were only taking orders in the drive thru BUT I was free to dine in, I just couldn't order inside. I found that strange because why would you let people sit inside to eat but couldn't order inside? I told her I don't use my debit card in the drive thru but I will be back in a few minutes with cash from the ATM. A few minutes later, about 10:47 a.m, I went in the drive thru to order. The same female claimed that she was locked out of the store and had grabbed the wrong keys when she went outside. Why she decided to go outside was strange. Especially since she claimed she was the only one at the store at the time. And how she got locked out is strange also since the doors don't automatically lock when closed. They have to be locked manually. And if she got the wrong set of keys, then who locked her out of the store? So many strange things happening that did not make sense. I ended up going to the very nice and clean Taco Bell 10 miles away on Fuqua since I despise the one on Cullen.

Zelda Aikens

Miss my Mexican Pizza