The Hideaway Bar & Grill

Marli

Jovonna C gave us the worst service I have ever had. First, she requested that we “flag her down” when we wanted another drink rather than her coming to our table to check on us. Each time, it took several minutes for us to get her attention. Several times we went to the bar to order a drink from her because it took so long. Then, at 9:30pm she informed us that it was last call. After looking up the hours on Google (it said 11pm), I asked her what time they close. She informed me that it’s “up to bartender discretion and I’m not making money” so she is closing early. There were 8 people at the bar in addition to the four people at my table. I had a couple of friends coming to meet us and they arrived when she called last call. I was telling them about what had happened and that we would not be tipping her. She overhead me having a private conversation with my friend and confronted me saying “You’re not going to tip me?” I found her confrontational attitude in addition to the terrible service to be very off putting. I will not be back.

S

Not busy at all for a sunday, yet football was blaring on every tv, even in the non bar side.Our group of 6 was seated quickly & told we would be helped shortly, we were not. Our very young waitress seemed very new to the position of waitressing. She took our order & brought our sodas, no straws. We asked for straws & silverware 3 times, finally i got up & got them myself after our food arrived & we had waited 8 mins. 1 order was incorrect, we asked for the mayo to be removed & reg mustard put on it, it was made with mayo. We asked for it to be fixed, she looked at us with confusion, then denied it was incorrect, we showed her & asked for a fix, she took it back with a disgusted sigh. Then bought the sandwich out with the mayo removed, but honey mustard dressing on side! We told her its still wrong, she rolled her eyes. We asked for a manager, who came to our table & rudely asked what's the problem. Then his response when told the fixed sandwich came out with honey mustard dressing on the side, instead of reg mustard on it, was" what do you want me to do about it." We asked for mustard on the sandwich, he offered a knife so we could do it. Had to tell him again it was not reg mustard on plate but honey mustard salad dressing. He grabbed the plate up & said well I guess I'll see what the cook can do. This man was so rude & condescending, maybe because we interrupted his football watching.

Vince Pierce

One of the best chili burgers I’ve had highly recommend this establishment for food and drink.

Boi-see Cancer

I have an hour lunch. I work less than 5 minutes from the Hideaway. We arrived at 11.04am, we were the first cutomers. I ordered chicken tenders & fries, my coworker ordered finger steaks and fries. We didn't receive our order in time to eat. At 11.47am we notified waitress we had to return back to work, she than bagged our lunch. Either cook didnt notify waitress our order was ready, or waitress did not check on our order. 11.47am i notified waitress we had to return back to work, she than bagged our lunch. When we recieved food it was cold, dry and over cooked. 👎👎👎👎👎