Boot Barn

Randall George

Great experience at Boot Barn today!! Glenn and Charly answered all my questions and were extremely helpful. I'll definitely be back again!!

MIKE VOGEL

I paid 300 dollars for a pair of Cody James boots. I never wore them for work and two weeks after the warranty was up the heels peeled off the boot and the stiching came apart. I was told to bad, the warranty was up. The manager wouldn't even talk to me. Pretty bad they didn't even last a year of causal use. Worse money ever spent. The service was just as bad. When l bought my boots I was on my own. No customer service, only when I was paying for the boots then everyone wanted to help.

K Wheelan

If you can't find boots you want here try looking in all the other sizes because even though boots are supposed to be displayed in size order they're actually just all over the place. So prepare to spend some time searching. If you use a gift card and your personal card to pay for a purchase then make a partial return, they'll return to the gift card and not your personal card, making you pay for something you intended the gift card to purchase... "company policy". On top of that the system was down 2 seperate times I went in there, so I ended up having to place an online order rather than go in a 3rd time just to make a purchase. And if you have an issue with boots that have a warranty and are still within that warranty they won't help at all or take the boots back. They just want money up front and don't care about taking care of customers.

Brad Snively

Store didn't have what I needed but the staff was very helpful and got me Pointed in the right direction