Quality Inn & Suites Laurel

MakemSparkle

The hotel provide great courteous guest services. The entire team had good report with us during our entire stay of three night, the owner very personable, however they are in renovation remodel status currently. We would love to revisit after property is completed there remodeling ventures.

Matt Rodgers

I received a text that my card was declined and I was required to call the hotel by 6pm to keep my reservation. I received this text less than an hour before 6pm and there was never a call or any other follow up. I was driving to the hotel so there was no way I could've checked my phone and seen this text to respond to. When I finally got there I was told my reservation was cancelled and there was no hope of getting the rooms back since they were given away. I understand that my reservation can get canceled if my card is declined, but there was barely any attempt to contact me and even if I was successfully contacted it was so late that there was barely any time left. Will not be coming to another Quality Inn knowing that my reservation can get canceled out of the blue with little to no notice. I was able to find another hotel on the same street nearby thankfully and they were great.

Tyrelle Miles

My husband booked us a room here and the front desk agent Laura was very kind. She went out of her way to help us and made us very comfortable. All hotels need to have agents like her!!! We’ve stayed at 5 star hotels and it was horrible compared to the quality inn suites in Laurel, Md!

Cora Besabe

I am not pleased with your service, especially the receptionist that helped me on April 16, 2022 at 9:00 am. She's charging me again. I already prepared my room when I checked in on Thursday afternoon. Her name is Laura very unprofessional with long nails and not even paying attention to the customers. However, the breakfast area was nice and the attendee was very courteous and friendly.