DoubleTree by Hilton Appleton

Pat O'Connor

Great check in, but got to room and it was not clean. Sometimes that happens so went to front desk asked him if they could clean the bathroom room and it never happened. Also there was no remote in the room they did take care of that but not the dirty bathroom. Beds really hard and possibly worn out. Staying on 7th floor. The lobby is beautiful and clean

Wanderers Compass Travel Blog

Sadly not impressed. The lobby is beautiful . The staff is nice but very young. No water given though a Diamond member The room, and we had a higher end room, was not in good shape. The shower had minimal water pressure, a drizzle really, and leaked a lot. When I called to request it fixed they tightened it so tight only cold water came out, just a drizzle still. Shower soap tray hanging off the wall. Sink was backed up but they did fix that. AC was very loud. Beds were comfy and clean but much else needs updating. Asked to have the room cleaned they brought towels and but did not remove wet ones on the floors or straighten beds as asked. Toilet paper was empty and the did not give us more. I did let reception know at departure and they wrote it down and said the manager will take care of things. Never heard anything from anyone. Disappointing stay!! I love Hilton but this location does not represent the brand well.

Vishesh Saxena

The hotel ha really good infrastructure and facilities but service is really bad. The rooms are nice and big but the one I got had a broken phone & TV. No water bottles at room. Bathroom had no shampoo, conditioner & body lotion. I had to got and ask for them at the reception. Breakfast buffet is standard but was not included in the room rent. Overall, not a great stay for the price.

mona mager

I haven't stayed here yet, but after reading the reviews and the nice ANSWERS from the staff back to people who may have had been inconvenienced slightly by a crumb, I would love to stay here when we go to Appleton soon. They sound very nice and want to make your stay the best. Can't wait to start planning!!!! Just wanted you to know, that kind words back to unhappy guests make all the difference to me.