Democracy Federal Credit Union

Bey Thompson

Stay away from this credit union overall. At this branch they deposited someone else’s money into my account and snatched it out 2 weeks later. I had over $100 in fees they claimed I was responsible for because I should’ve paid closer attention to my balance and transactions…. Huh ? I got my car refinanced here and to this day screw ups in the paperwork keep presenting themselves.. capital one sent them the title yet they keep asking me to send it. THREE times they have stolen money out my account to pay my car note when I had paid the car note 2 weeks prior to the due date. THREE times they have sent me paperwork saying they were repossessing my vehicle for non payment when payment was made well before the days and over the amounts minimum. Rude customer service agents and managers. As soon as my car is paid off I’m closing my accounts DO NOT BANK HERE

Chris Moore

AVOID THIS BANK!! Multiple times, I've had payments sent to Democracy deposited into SOMEONE ELSE'S ACCOUNT!! They misplace my money, and then can't tell me where it went when I follow up with them to account for the transactions. When I try contacting them, they never follow up or call back. The only information I kept receiving from them was to call my other financial institution....Democracy is just awful.

Nadir Johnson

DONT TRUST DEMOCRACY CREDIT UNION If your a person that likes confusion and mix ups this is the place for you…honestly haven’t gotten anything done that was discussed and promised 2021 of signing up as a Democracy FCU member. Never received my new title which is resulting in not being able to obtain tags from MVA also Democracy FCU has not processed any paperwork for my vehicle to MVA what soo ever when I call i have to mediate between both institutions and there is nothing showing any record of my vehicle. I pay the note every month in cash at the District Heights MD Branch teller window yet Democracy FCU find ways to “mess up” my account into the negatives and to persuade me into thinking it would make sense even after I printed out bank statements of every month’s car loan payment being withdrawn and deposited into the democracy FCU account . I paid 20$ for the title and still haven’t received it or any helpful updates to my inquiries online via democracy fcu website, on the phone and in person at the District heights MD Branch. It is now April 2022 and you just can’t have peace with this place. Good luck with this institution they are not reputable at all, by far the worst. Democracy FCU admitted they made mistakes in my account manually and still make you pay fees for it when it’s not your fault and you’ve been doing your part to stay on top of things since you’ve signed up and Democracy FCU waited three months into 2022 to make threats about repossession when you have proof in your statements literally printed out showing you did your part in paying the car note every month. I HIGHLY DONT RECOMMEND THIS BRANCH IN DISTRICT HEIGHTS, MD!!!IM DISGUSTED WITH THIS CREDIT UNION!!!! They don’t deserve one star but I will let everyone know how Democracy Operates with their customers!

Kyle Warren

Waited over an Hour in drive up and this place allows people to walk up in drive thru after waiting in line while wasting gas disappointing that is why I rate 1 needs to be 0 but can't rate 0 democracy needs a drop off box for people who have their slips filled out and don't need a receipt