Dunkin'

Category: Coffee shop

Address: 1428 S Azusa Ave Suite C, West Covina, CA 91791, USA

Phone: +16267276272

Opening hours

Sunday: 6AM–9PM

Monday: 5AM–9PM

Tuesday: 5AM–9PM

Wednesday: 5AM–9PM

Thursday: 5AM–9PM

Friday: 5AM–10PM

Saturday: 5AM–10PM

Reviews

Ivan Castaneda

Apr 27, 2022

I've been a Dunkin customer for a long time, and every single time I've been satisfied with every location I've been to. This is one of the locations I'll never return to. Customer service was terrible. The employees all act like they don't want to be there (maybe not all, I'm sure there are a few good people in there). I ordered a drink and an avocado toast with bacon (Mind you, it's a whole dollar extra for bacon added to it) and I got this (photo added). My drink tasted very watered down. Overall bad experience.

AZMONSTER 5150

Apr 19, 2022

Dunkins food is great but the employees could use some costumer service training after they were deliberately ignoring us. We tried to get their attention to add bacon to our toast for 13 mins while the window was open and not once did they ome to the window. Then when it came time to pay we asked if we can add bacon and the lady said "sorry we can't do that because of the long line behind you." when there was only one car behind us. She also didnt ask for a loyalty rewads membership. Also after that she was really rude to us.

Sαʂαƙι

Aug 23, 2021

Great iced coffee :) wanted to get pumpkin spice but all out :< but donuts were good also out on some.

Nancy Lam

Mar 6, 2019

Got there around 9:10pm last night and they were already cleaning up and putting away some ice cream. The selection of ice cream was only half because they were already stacked up on a push cart to be stored. I am unsure why they close up so early when they still have more than 40 minutes until closing. I would understand if they started to pack up around 9:30ish. Maybe because it was raining and they didn't think people would come in? As I sat there enjoying my ice cream, I over heard another customer on the phone telling the other person that all the"normal" favors were unavailable. The sounded very disappointed. I think management should inform their employees to postpone "clean up time" to a later time. Also, I wasn't given a spoon to eat my ice cream, I had to use my sample spoons.

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Questions & Answers

Do the staff look, sound, or are they even trained? Unsanitary habits, unclean location, unknowable of their own products, unprofessional!

Alex schulz (Mighma_Alex) | Apr 15, 2019
elvia ramirez | Apr 16, 2019

Asked for an iced coffee with caramel swirl and it tasted really bad. This was the second time I come here and both times was bad. Maybe they need new training.

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